- HEP Heat and Air
- Indoor-air-quality Solutions

Indoor-air-quality Solutions
Indoor-air-quality Solutions | Ventilation and Air Quality | Heating and Air Conditioning | Powell
Breathe easier in Powell with HEP’s indoor-air-quality solutions, where cutting-edge heating and cooling technology meets meticulous attention to every cubic foot of air you inhale. Our NATE-certified technicians analyze your home’s unique airflow patterns, then engineer a tailored plan that balances temperature, humidity, and, most importantly, ventilation and air quality. From whisper-quiet energy-recovery ventilators to hospital-grade filtration and UV purification, we transform stale, particle-laden air into a fresh, healthy atmosphere your family will notice immediately.
Backed by decades of East Tennessee know-how, HEP installs, maintains, and repairs the entire comfort ecosystem—furnaces, heat pumps, AC units, ducts, and smart controls—so each system works in harmony for peak efficiency and health benefits. Enjoy transparent pricing, 24/7 emergency response, and our iron-clad “Happy You’ll Be” guarantee. When you want comfort you can feel and clean air you can trust, make the local call that keeps Powell breathing easy.
FAQs
Why is indoor air quality such a concern for homes and businesses in Powell?
In Powell, seasonal temperature swings force buildings to stay closed up for long periods, trapping dust, pollen, mold spores, pet dander, and chemical vapors indoors. Modern construction techniques add to the problem by making homes extremely tight to save energy, leaving contaminants with nowhere to go. Poor indoor air can aggravate asthma and allergies, spread viruses faster, and cause fatigue or headaches. Addressing IAQ not only protects your family’s health but also helps HVAC equipment run more efficiently by keeping coils and ductwork cleaner.
What types of indoor-air-quality products and services do you provide?
We offer a full menu of IAQ solutions tailored to Powell’s climate: (1) Whole-home media filters and HEPA bypass filters that capture particles down to 0.3 microns. (2) Electronic air cleaners that use electrostatic charge to trap smoke and fine dust. (3) UV-C germicidal lamps mounted in the air handler to neutralize bacteria, viruses, and mold on coils. (4) Energy-recovery ventilators (ERVs) that bring in fresh outdoor air while retaining heating or cooling energy. (5) Humidifiers and dehumidifiers to keep relative humidity in the ideal 30-50 % range year-round. (6) Duct cleaning and sealing to remove buildup and stop contaminants from bypassing the filter.
How does improved ventilation help with allergens, humidity, and odors?
Proper ventilation dilutes indoor pollutants and maintains balanced humidity. An ERV or HRV exchanges stale indoor air with filtered outdoor air, expelling odors, CO₂, and VOCs while reclaiming up to 80 % of the heating or cooling energy. By controlling moisture, it discourages dust-mite growth and mold formation—two major allergy triggers in Ohio’s humid summers. The result is fresher-smelling air, fewer respiratory irritants, and a more comfortable living space without a noticeable impact on utility costs.
How often should I replace filters and schedule IAQ maintenance?
Standard 1-inch filters should be checked monthly and replaced every 30–60 days during heavy heating or cooling. High-efficiency 4- to 5-inch media filters usually last 6–12 months. UV lamps need bulb replacement every 1–2 years to stay effective. Whole-home humidifiers require an annual pad change and cleaning at the start of the heating season, while dehumidifiers need coil cleaning and drain inspection each spring. We recommend a semi-annual HVAC tune-up—spring for cooling, fall for heating—that includes IAQ component checks, airflow measurements, and a written report.
Will adding IAQ equipment raise my energy bills?
Most modern IAQ devices are engineered for minimal power draw. Media filters create negligible pressure drop, and today’s ECM blower motors compensate efficiently. UV-C lamps consume about the same electricity as a 60-watt light bulb, and they often save energy by keeping the evaporator coil cleaner, improving heat transfer. ERVs use low-wattage variable-speed fans and actually lower conditioning costs by recovering energy from exhaust air. Many customers see lower utility bills after installation because the HVAC system no longer has to struggle against dirty coils, clogged filters, or extreme humidity.
Do you offer indoor air quality testing, and what does the process involve?
Yes. Our certified technicians perform a multi-point IAQ assessment that includes on-site particulate counting, carbon monoxide and carbon dioxide level checks, temperature and humidity logging, and a visual inspection of ductwork and HVAC components. If mold is suspected, we can take surface or air samples for laboratory analysis. After testing, you receive a detailed report with readings, photographs, and prioritized recommendations. Should you proceed with the suggested improvements, the testing fee is credited toward the installation or remediation work.