- HEP Heat and Air
- HVAC Equipment

HVAC Equipment
HVAC Equipment | Heating and Air Conditioning | Powell
Whether your Powell home needs a simple seasonal tune-up or a full system replacement, HEP’s certified technicians bring decades of expertise to every call. We pair industry-leading brands with precise load calculations to ensure your new heating and air conditioning equipment keeps every corner of the house comfortable—without wasting a watt or a dollar. From energy-smart furnaces and whisper-quiet heat pumps to advanced indoor-air-quality add-ons, we stock and install solutions built for East Tennessee’s unique climate.
What sets us apart is the way we stand behind our work. You’ll get upfront pricing, flexible financing, and a workmanship guarantee that follows us out the door. Add in 24/7 emergency response and a locally staffed support team, and it’s clear why Powell homeowners trust HEP for reliable, efficient, and worry-free comfort year-round.
FAQs
What HVAC services do you provide to homeowners and businesses in Powell?
We offer a full range of heating and air-conditioning solutions, including new system design and installation, replacement of outdated furnaces and air conditioners, 24/7 emergency repairs, seasonal tune-ups, indoor-air-quality products (humidifiers, air cleaners, UV lights), ductwork inspection and sealing, and smart-thermostat integration. All work is performed by licensed, factory-trained technicians who are familiar with the specific climate conditions in Powell and the surrounding areas.
How can I tell whether my current HVAC system should be repaired or completely replaced?
A general rule is to compare age, efficiency, and repair frequency. If your furnace or AC is over 12–15 years old, uses R-22 refrigerant, or your annual repair costs exceed 30 % of the price of a new unit, replacement is usually more economical. Signs such as uneven room temperatures, excessive noise, rising energy bills, or frequent cycling also point toward replacement. During a free in-home assessment, we measure load requirements, inspect ductwork, and present side-by-side repair vs. replace costs so you can make an informed decision.
Which brands and models of heating and cooling equipment do you install in Powell?
We are an authorized dealer for leading manufacturers such as Trane, Carrier, Rheem, Goodman, and Lennox. This allows us to offer everything from budget-friendly single-stage furnaces to top-tier variable-speed heat pumps and high-SEER inverter-driven air conditioners. Because we are brand-agnostic, we select equipment based solely on your home’s size, insulation level, and your comfort and efficiency goals—providing a written, no-surprise quote before any work begins.
How often should I schedule maintenance for my furnace and air conditioner?
Both the U.S. Department of Energy and equipment manufacturers recommend professional maintenance twice a year—once in the spring for your cooling system and once in the fall for your heating system. Regular inspections include cleaning coils and burners, checking refrigerant charge, tightening electrical connections, testing safety controls, and replacing filters. Consistent maintenance can cut energy consumption by up to 15 %, extend equipment life, keep your warranty valid, and reduce the likelihood of emergency breakdowns during Powell’s hottest and coldest days.
Are there energy-efficiency incentives or rebates available for HVAC upgrades in the Powell area?
Yes. Many high-efficiency furnaces (AFUE 95 % or higher) and air conditioners/heat pumps (SEER2 15.2 and above) qualify for federal tax credits under the Inflation Reduction Act—up to $2,000 for heat pumps and $600 for qualifying furnaces or AC units. In addition, local utility companies such as Powell Municipal Power & Light periodically offer rebates for smart thermostats, duct sealing, and high-efficiency equipment. We handle all paperwork and provide the documentation you need to claim incentives, ensuring you receive every dollar available.
What should I expect during a routine service visit, and how long will it take?
A standard maintenance appointment typically lasts 60–90 minutes per system. Our technician will arrive within a pre-arranged two-hour window, wear protective shoe covers, and review your comfort concerns before starting. Tasks include cleaning or replacing the filter, measuring airflow, lubricating moving parts, calibrating the thermostat, inspecting the heat exchanger for cracks, checking refrigerant levels, and verifying system safety controls. Afterward, you receive a digital report with photos, performance readings, and any recommendations, so you know exactly how your equipment is operating and whether future repairs may be needed.