Certified Technicians
Certified Technicians | Duct Cleaning | Heating and Air Conditioning | Reliance
When the seasons in Reliance swing from steamy summers to crisp winters, the hidden pathways of your HVAC system collect dust, pollen, and pet dander that can choke efficiency and irritate allergies. HEP’s certified technicians bring decades of heating and air expertise to every service call, using advanced vacuums, agitation tools, and video inspection to reveal—and remove—contaminants you’ll never see but always feel. The result is fresher air, lower utility bills, and peace of mind that your family is breathing easy.
Choose a local team that stands behind its work with transparent pricing and a 100% satisfaction guarantee. From punctual arrivals to protective floor coverings, we treat your home with the same care we give your equipment, restoring peak airflow in just a single visit. Schedule your duct cleaning today and discover why Reliance residents say, “Call HEP, we’ll fix it!”
FAQs
Why should I have my air ducts cleaned by Reliance’s certified technicians?
Over time, dust, pollen, pet dander, construction debris, and even mold spores can accumulate inside the ductwork of your heating and cooling system. These contaminants are recirculated every time your furnace or air conditioner runs, contributing to allergies, unpleasant odors, and reduced equipment efficiency. Reliance’s certified technicians use industry-approved methods and powerful HEPA-filtered vacuums to remove this buildup, helping to improve indoor air quality, reduce allergy triggers, and allow your HVAC system to operate more smoothly and efficiently.
How often do experts recommend scheduling a professional duct cleaning?
Most industry guidelines, including those from the National Air Duct Cleaners Association (NADCA), suggest having ducts inspected every 2 – 3 years and cleaned every 3 – 5 years, depending on conditions in your home. You may need more frequent service if you’ve recently completed renovations, have shedding pets, smokers in the home, family members with respiratory issues, or notice visible dust or mold around supply vents. Our Reliance technicians can perform a camera inspection and recommend the ideal cleaning interval for your specific situation.
What is included in a Reliance duct cleaning appointment?
A typical visit starts with a pre-inspection, during which our certified technician explains the process and protects flooring and furnishings. We connect a high-powered vacuum to your main trunk lines, create negative pressure, and use specialized rotating brushes and air whips to dislodge debris from each supply and return run. Registers, grilles, the blower compartment, evaporator coil, and the plenum are cleaned as required. Once the debris is captured in our sealed HEPA system, we perform a post-clean verification, replace filters if requested, and provide before-and-after photos for your peace of mind.
What certifications and safety standards do Reliance technicians follow?
All Reliance duct cleaning specialists are fully licensed HVAC professionals who have completed manufacturer-approved training and hold NADCA and/or ASCS (Air Systems Cleaning Specialist) certification. They adhere to CSA and local mechanical codes, use CSA/UL-approved equipment, and follow NADCA’s ACR (Assessment, Cleaning & Restoration) Standard. Our teams are also background-checked, insured, and committed to workplace safety guidelines established by the Canadian Centre for Occupational Health and Safety (CCOHS).
Will duct cleaning really improve energy efficiency and indoor air quality?
Yes. A layer of dust only 0.042 inches (about 1 mm) thick on a heating coil can reduce system efficiency by up to 21 %. Clean ducts allow air to flow freely, meaning your furnace or air conditioner doesn’t have to work as hard to reach your desired temperature. Removing allergens and microbial growth can lower the particulate count in your home, often reducing allergy and asthma symptoms. While duct cleaning is not a cure-all, when combined with routine filter changes and regular equipment maintenance, it is an effective piece of a whole-home air-quality strategy.
How long does the process take, and do I need to prepare anything in advance?
Most single-family homes can be completed in 2 – 4 hours, though larger homes or systems with heavy contamination may take longer. Before our arrival, please clear access to all supply and return registers and ensure pets are secured. If you have any special flooring or furniture that requires extra protection, let us know so we can add additional drop cloths or shields. You do not need to leave your home during the service; our equipment is designed to keep noise and dust to a minimum. After we finish, your HVAC system can be turned back on immediately.