Certified Technicians
Certified Technicians | Heat Repair | Heating and Air Conditioning | Reliance
When the temperature in Reliance drops and your furnace starts acting up, you don’t have time for guesswork—you need HEP’s certified technicians on the job. Armed with factory training, advanced diagnostic tools, and a passion for customer care, we pinpoint issues fast, explain your options in plain English, and restore cozy comfort before the chill settles in. From ignition glitches to uneven airflow, our specialists handle every facet of heat repair with precision and a smile, so you can get back to enjoying a warm, worry-free home.
We back every service call with transparent pricing, 24/7 emergency response, and the industry’s strongest satisfaction guarantee. Whether you’re facing a midnight breakdown or just want preventative maintenance that keeps energy bills low, HEP delivers craftsmanship you can feel and reliability you can trust—all from a local team that treats you like family.
FAQs
What are the most common signs that my heating system needs professional repair?
Watch for uneven room temperatures, unusual noises (rattling, banging, or squealing), a sudden rise in energy bills, frequent on-off cycling, or the furnace blower running constantly. If you notice any burning odours, a yellow rather than blue burner flame, or the carbon-monoxide detector sounding, shut the unit off and call Reliance right away for certified service.
Are your technicians certified and insured to work on my furnace or heat pump?
Yes. Every Reliance heating and air-conditioning technician is licensed by the state, EPA-certified to handle refrigerants, and fully insured for your protection. Our team also completes ongoing manufacturer and safety training, so they are up-to-date on the latest diagnostic tools, equipment standards, and local building codes.
How fast can Reliance respond if my heating system breaks down after hours?
We provide 24/7 emergency dispatch. In most cases, a certified technician can be at your door within 2–4 hours of your call, even on weekends and holidays. Our trucks are stocked with the most commonly required parts, allowing us to restore heat on the very first visit over 80 percent of the time.
Do you repair all brands and models of furnaces, boilers, and heat pumps?
Absolutely. Reliance services gas, electric, and oil furnaces, high-efficiency condensing units, ductless mini-splits, geothermal and air-source heat pumps, as well as steam and hydronic boilers from all major manufacturers. If a proprietary part is needed, we can usually source it through our supplier network within 24 hours.
What should I expect during a heat-repair appointment?
The technician will start with a safety inspection, then perform computerized diagnostics to pinpoint the fault. You will receive a clear written estimate before any work begins. Once you approve, we complete the repair, test the system through a full heating cycle, clean up the work area, and explain what was done along with any maintenance tips.
How can I reduce future heating repairs and extend equipment life?
Change or clean filters every 1–3 months, keep supply and return vents unobstructed, and schedule annual preventive maintenance with Reliance each fall. A tune-up includes cleaning the burners, checking gas pressure, inspecting heat exchangers for cracks, lubricating moving parts, and verifying thermostat calibration. Proper maintenance can cut breakdowns by up to 40 percent and keep your system operating safely and efficiently.