Wi-Fi–enabled Controls

HEP Heat and AirWi-Fi–enabled Controls

Wi-Fi–enabled Controls | Thermostat Upgrades | Heating and Air Conditioning | Reliance

Imagine adjusting the temperature of your Reliance home from the ski lift, the grocery line, or your sofa—HEP’s Wi-Fi–enabled controls make comfort that effortless. Our smart thermostats learn your routine, fine-tune humidity, and send real-time alerts straight to your phone, all while trimming energy bills up to 20 %. Sleek, touch-friendly designs look as good on the wall as they feel in your hand, giving you total climate command without the guesswork.

These thermostat upgrades come professionally installed and paired with HEP’s 24/7 support. Whether you want voice control through Alexa or Google Home, usage reports for greener living, or geofencing that warms the house just before you arrive, we’ve got you covered. Take the next step toward unmatched convenience and savings—schedule your upgrade today and experience comfort on your terms.

FAQs

What advantages does a Wi-Fi–enabled thermostat provide over a traditional thermostat?

A Wi-Fi thermostat lets you monitor and adjust your home’s temperature from anywhere using a smartphone, tablet, or computer. You gain real-time alerts, detailed energy-use reports, and the ability to create highly customized schedules that automatically adapt to your routines and local weather. These features can improve comfort and typically reduce heating and cooling costs by 8–15 % compared with manual or non-connected programmable thermostats.

Will a Wi-Fi thermostat work with my current heating and air-conditioning equipment?

Most modern gas furnaces, air conditioners, heat pumps, and ductless systems are compatible. During your free in-home assessment, a Reliance™ technician will confirm the wiring, voltage, and control requirements, then recommend a model that integrates seamlessly with your existing HVAC equipment. If minor wiring or a C-wire adapter is required, we can usually handle it during the same visit.

What is involved in the installation process with Reliance?

Installation typically takes 60–90 minutes. Our licensed technician will remove your old thermostat, verify system compatibility, install and wire the new Wi-Fi thermostat, connect it to your home network, and guide you through app setup and basic operation. We also test heating and cooling cycles to ensure everything communicates correctly before we leave.

How secure is the connection, and what happens if my internet goes down?

All supported thermostats use encrypted connections (TLS/SSL) to protect data. Your personal information is stored on secure servers maintained by the thermostat manufacturer. If your Wi-Fi or internet service is interrupted, the thermostat will continue to run your most recent schedule locally, so heating and cooling continue as normal. Remote access and cloud-based features will resume automatically once the connection is restored.

Can a Wi-Fi thermostat really help lower my energy bills?

Yes. By learning your occupancy patterns, providing smart scheduling, and allowing quick adjustments when you’re away, Wi-Fi thermostats reduce unnecessary heating and cooling. Many also offer Eco or Away modes that automatically dial back temperatures when no one is home. ENERGY STAR® estimates an average household can save about US$100 per year, though actual savings depend on climate, system efficiency, and usage habits.

What kind of support and warranty does Reliance offer after installation?

Every thermostat we install comes with a manufacturer’s warranty—typically 3–5 years on parts. Reliance adds a one-year labour warranty covering workmanship. If you choose one of our Protection Plans, you’ll receive extended parts and labour coverage plus 24/7 priority service. Our customer support team is available around the clock to answer questions or dispatch a technician if issues arise.

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