- HEP Heat and Air
- Licensed Technicians

Licensed Technicians
Licensed Technicians | Dehumidifier Installation | Heating and Air Conditioning | Riceville
When summer storms roll across Riceville and the mugginess settles in, your home can start to feel like a swampâand that sticky air is harder on both your family and your HVAC system. HEPâs licensed technicians specialize in precise, code-compliant dehumidifier installation that integrates seamlessly with your existing heating and air conditioning equipment. By pulling excess moisture out of every corner of your living space, we help prevent mold, protect woodwork, and let your air conditioner run more efficientlyâall while keeping each room refreshingly crisp.
From the moment you schedule service, our team arrives on time, explains every option in plain language, and treats your home as carefully as we would our own. We calibrate the new unit for Ricevilleâs unique climate, test airflow and drainage, and back the job with a rock-solid satisfaction guarantee. Ready to breathe easier? Call HEP today and discover how effortless comfort can be when local expertise meets premier craftsmanship.
FAQs
Why should I consider a whole-home dehumidifier in Ricevilleâs climate?
Riceville experiences warm, humid summers and frequent rainfall, which can drive indoor relative humidity well above the recommended 45â55 %. High indoor moisture encourages mold, dust mites, musty odors, and can make your air conditioner feel less effective. A whole-home dehumidifier ties into your existing HVAC ductwork, quietly removing gallons of water per day to keep humidity in the ideal range, protect your homeâs structure and contents, and improve overall comfort.
How do I know what size dehumidifier my house needs?
Our licensed technicians perform a load calculation that factors in square footage, insulation levels, air-leakage rates, the number of occupants, and existing HVAC capacity. Residential whole-home units generally range from 70 to 135 pints per day. Oversizing wastes energy and undersizing wonât solve the problem, so we provide a written sizing report before any installation.
Will adding a dehumidifier increase or decrease my energy bills?
Most homeowners see a net reduction in energy use. When indoor humidity is controlled, you can set the thermostat 2â3 °F higher and still feel comfortable, allowing your air conditioner to cycle less. Modern dehumidifiers use efficient scroll compressors and EC fans; many models consume under 5 ¢ per hour to operate. We select ENERGY STARÂŽ-rated equipment and verify that the added electrical load is offset by shorter A/C run times.
What does professional installation involve and how long does it take?
A typical installation takes 4â6 hours. We start with a pre-install moisture assessment and confirm duct placement. The unit is mounted in a mechanical room, crawlspace, or attic, then tied into the supply and/or return plenum with insulated flex duct. A dedicated condensate line with trap is routed to a safe drain or condensate pump. Finally, we wire an independent 120 V or 240 V circuit, integrate the control panel or smart thermostat, and run a full operational test while you watch.
Are your HVAC technicians licensed and insured?
Yes. All installers carry a current Tennessee Mechanical Contractor (CMC-C) license and EPA Section 608 Universal refrigerant certification. Our company holds $2 million in general liability and full workersâ compensation coverage. We also maintain factory-authorized status with leading dehumidifier manufacturers, so your equipment warranty remains intact.
What maintenance does a whole-home dehumidifier require, and can you service it?
Routine care is straightforward: replace or clean the MERV-rated air filter every 3â6 months, flush the condensate line annually, and inspect the coil and blower wheel for dust buildup. Our Riceville Comfort Club members receive these services during bi-annual HVAC tune-ups. We also offer 24/7 emergency repair, carry OEM parts in stock, and file any warranty claims on your behalf.