- HEP Heat and Air
- Licensed HVAC Technicians

Licensed HVAC Technicians
Licensed HVAC Technicians | Thermostat Upgrades | Heating and Air Conditioning | Riceville
When the Riceville weather throws its wild swings at your comfort, HEP’s licensed HVAC technicians step in with precision-engineered thermostat upgrades that put total climate control at your fingertips. Our team can replace outdated dials with smart, Wi-Fi–enabled models that learn your habits, slash energy waste, and sync effortlessly with phones or voice assistants. From the moment we arrive, you’ll notice the difference: transparent quotes, tidy workmanship, and a quick tutorial so you can start mastering your new system right away.
Whether you’re battling humid summer highs or brisk mountain lows, pairing a modern thermostat with our expert heating and air conditioning service keeps your home in the sweet spot all year long. HEP backs every installation with industry-leading warranties and 24/7 support, giving Riceville homeowners comfort they can count on—plus savings they’ll see on the next utility bill. Ready to upgrade? Let’s turn your thermostat into the smartest device in the house.
FAQs
Why should I upgrade my thermostat instead of keeping my old manual model?
Modern programmable and smart thermostats offer precise temperature control, automatic scheduling, and remote access from smartphones. In Riceville’s variable climate—warm, humid summers and cool winters—these features can reduce heating and cooling costs by 10-20 percent while keeping your home more comfortable. They also provide energy-use data that helps you spot inefficiencies and qualify for utility rebates.
Will a new smart thermostat work with my existing HVAC system?
Most current smart and Wi-Fi thermostats are compatible with 24-volt systems, which cover about 90 percent of Riceville homes. Our licensed HVAC technicians begin every upgrade with a compatibility check that looks at system voltage, number of stages, heat-pump settings, and whether a C-wire (common wire) is present. If your system lacks a C-wire, we can usually add one or install a power-extender kit so you gain full smart features without replacing your equipment.
How long does professional thermostat installation take?
A straightforward replacement on a standard forced-air system typically takes 45–60 minutes, including removal of the old thermostat, wiring verification, level mounting, and Wi-Fi setup. More complex jobs—such as adding a C-wire, integrating with zoning panels, or configuring heat-pump balance points—may take up to two hours. We schedule convenient appointment windows and test the system before leaving to make sure everything operates correctly.
What cost savings can I expect after upgrading?
The U.S. Department of Energy estimates savings of 8–12 percent on heating and 15–20 percent on cooling when a programmable thermostat is used correctly. In Riceville, that translates to roughly $150–$300 per year for an average 2,000-sq-ft home. Smart thermostats that use adaptive learning and geofencing can push savings higher, especially during peak summer humidity when the AC runs hardest.
Do thermostat upgrades come with any warranties or guarantees?
Yes. All thermostats we supply carry a manufacturer’s warranty of 3–5 years. Our labor is guaranteed for one year, covering wiring, configuration, and any workmanship issues. If your thermostat malfunctions within the warranty period, we handle the replacement with no trip-charge for customers within the Riceville service area.
Can I control my upgraded thermostat from my phone while I’m away?
Absolutely. Smart thermostats connect to your home’s Wi-Fi and pair with free apps for iOS and Android. You can adjust temperatures, switch modes, view energy reports, and receive maintenance alerts from anywhere. This is particularly useful for Riceville residents who travel or own vacation property—preventing frozen pipes in winter or lowering humidity in summer without being on-site.