Proactive Maintenance Plans

HEP Heat and AirProactive Maintenance Plans

Proactive Maintenance Plans | Air Conditioning | Heating and Air Conditioning | Robbins

Imagine never having to wonder whether your HVAC system will hold up through an unexpected heatwave or a sudden cold snap in Robbins. HEP’s proactive maintenance plans are designed to keep your heating equipment running smoothly and your air conditioning working at peak efficiency, all while lowering monthly energy costs. Certified technicians perform seasonal tune-ups, safety inspections, and thorough cleanings that catch minor issues long before they become expensive emergencies, giving you year-round peace of mind.

Members enjoy priority scheduling, exclusive discounts on repairs, and detailed performance reports after every visit so you always know exactly how your system is performing. By optimizing airflow, calibrating thermostats, and replacing worn components before failure, HEP extends the life of your equipment and protects the comfort of your home—no matter what the Robbins forecast has in store.

FAQs

What does your Proactive Air Conditioning Maintenance Plan include?

Our Robbins Proactive Maintenance Plan is designed to keep your cooling system running efficiently year-round. Each visit includes a full 21-point inspection, coil cleaning, refrigerant level check and adjustment, electrical component testing, thermostat calibration, drain-line flushing, air-filter replacement, and safety verification. You receive two scheduled tune-ups per year—one before the cooling season and one mid-season—to catch issues early, maximize performance, and extend equipment life.

How often should my AC system be serviced in the Robbins climate?

Because Robbins experiences hot, humid summers and pollen-heavy spring weather, we recommend biannual maintenance—once in early spring and again in late summer. The first visit prepares your system for peak demand, while the second visit addresses wear, cleans accumulated debris, and confirms everything is ready for the short fall warm spells common in our region.

Do maintenance plan members get priority service or repair discounts?

Yes. Plan members move to the front of the line for any emergency calls, even during the busiest summer days. In addition, you receive a 15 % discount on all parts and labor for repairs, no overtime charges for after-hours service, and waived diagnostic fees if a problem occurs between scheduled visits.

Will regular maintenance actually lower my energy bills?

Absolutely. A clean, properly calibrated system can operate up to 20 % more efficiently than a neglected one. By verifying refrigerant charge, cleaning coils, lubricating moving parts, and replacing clogged filters, we reduce the workload on your compressor and blower motor. Most homeowners in Robbins see their seasonal energy costs drop enough to offset a large portion of the plan price.

Does a maintenance plan help keep my manufacturer’s warranty valid?

Most HVAC manufacturers require documented annual professional service to honor parts warranties. Our technicians record every inspection and adjustment, providing the proof you need if a major component fails under warranty. Skipping regular maintenance could void that protection and leave you paying out of pocket for expensive repairs.

How do I enroll and what does the plan cost?

Signing up is easy—call our office or enroll online in just a few minutes. Pricing is based on system type and age, but most Robbins homeowners pay between $15 and $22 per month. The plan renews annually, and you can cancel at any time without penalties. We’ll schedule your first visit immediately after enrollment and remind you when your second tune-up is due.

HEP Heat and Air
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(423) 228-7742