Heat-pump Repair
Heat-pump Repair | Heating and Air Conditioning | Robbins
When winter’s chill creeps through Robbins or summer humidity steams up your living room, a faltering heat pump can turn comfort into chaos. HEP’s certified technicians bring decades of mastery to every driveway, diagnosing glitches fast and getting your system humming with precision. We keep fully stocked vans ready for on-the-spot fixes, so your family spends less time waiting and more time enjoying consistent temps and lower energy bills.
From refrigerant leaks and frozen coils to mysterious rattles, we treat every call like an emergency—because in Tennessee weather, it often is. Our straightforward pricing, honest recommendations, and 24/7 availability have made us the trusted name in Robbins heating and air conditioning service. Schedule today and feel the HEP difference: speed, skill, and hometown courtesy that turns a repair visit into a breath of fresh, perfectly-conditioned air.
FAQs
What are the most common signs my heat pump needs repair?
Watch for weak airflow, rooms that never reach the set temperature, unusual noises such as grinding or rattling, frequent on-off cycling, ice buildup on the outdoor unit in mild weather, or unexpectedly high electric bills. Any of these symptoms indicates the system is struggling and should be inspected before a small issue becomes a major breakdown.
How quickly can you respond to a heat-pump service call in Robbins?
Because we have technicians based in or near Robbins, we offer same-day service for most calls placed before noon and 24-hour emergency coverage nights, weekends, and holidays. When you call, our dispatcher will give you a two-hour arrival window and text you when the technician is en route.
Do you work on all brands and models of heat pumps?
Yes. Our EPA-certified technicians are trained on ducted and ductless heat pumps from Trane, Carrier, Lennox, Rheem, Goodman, Mitsubishi, Daikin, and many other manufacturers. We stock a wide range of universal and OEM parts on our service vehicles so we can finish most repairs during the first visit.
What should I do if my heat pump stops working during extreme cold?
Set the thermostat to emergency heat to keep your home warm, then turn the outdoor unit off at the disconnect switch to prevent damage. Check your breaker panel and replace any clogged air filters. After these quick checks, call us—running the system in defrost repeatedly or leaving it iced over can ruin the compressor. We prioritize no-heat situations and can usually reach you within a few hours.
How much does a typical heat-pump repair cost in Robbins?
Minor fixes such as a capacitor or contactor replacement often run $180–$300. Medium-level repairs like a defrost control board or fan motor average $350–$600. Major repairs such as a compressor change-out or refrigerant leak repair can range from $1,000–$2,000. We diagnose the problem first, present a flat-rate price up front, and apply the diagnostic fee toward the repair if you proceed.
Is it better to repair or replace an older heat pump?
We use the 50-percent rule: if the repair exceeds half the cost of a new system and the unit is more than 10 years old, replacement is usually the smarter investment, especially with today’s higher-efficiency models and available rebates. That said, if your heat pump is under 10 years old, has a history of reliable performance, and the repair is minor, fixing it typically makes more financial sense. We’ll walk you through the numbers so you can decide confidently.