Flat-rate Pricing
Flat-rate Pricing | HVAC Unit Replacement | Heating and Air Conditioning | Rockford
When your comfort is on the line, HEP delivers peace of mind with flat-rate pricing that takes the guesswork out of HVAC unit replacement. Homeowners across Rockford love knowing the quote they receive up front is the price they’ll pay—no hidden fees, no surprise labor add-ons, and no overtime charges if the job runs long. Our certified technicians arrive with fully stocked trucks, ready to swap out outdated systems with high-efficiency models engineered to slash energy bills and keep every room at the perfect temperature.
From the first phone call to the final thermostat test, we treat your home like our own. You’ll get clear communication, respectful service, and workmanship backed by industry-leading warranties. Whether your old furnace finally tapped out or your cooling system can’t tackle Midwest humidity anymore, schedule your upgrade today and discover why Rockford trusts HEP for hassle-free comfort that lasts.
FAQs
What exactly is flat-rate pricing for HVAC replacement and how does it benefit Rockford homeowners?
Flat-rate pricing means we quote one fixed price for your entire HVAC replacement—equipment, labor, disposal, permits, taxes, and start-up—before any work begins. You never see hourly charges or surprise add-ons. In Rockford, where weather swings can be extreme, knowing the total cost upfront lets you budget with confidence and prevents delays while you wait for “time-and-materials” totals.
What is included in your flat-rate HVAC replacement package?
Our flat rate covers: 1) removal and environmentally responsible disposal of your old furnace, air conditioner, or heat pump; 2) delivery and installation of the new, correctly sized system; 3) all required electrical, gas, and refrigerant connections; 4) new pad, drain line, and refrigerant line set (if needed); 5) Rockford and Winnebago County permits and inspections; 6) a full system start-up and airflow balance; 7) haul-away of all job debris; and 8) a walkthrough on thermostat operation and maintenance.
How long does a typical HVAC unit replacement take from scheduling to completion?
Most replacements in the Rockford metro area are completed in one day once permits are in hand. After you approve your quote, we usually schedule the job within 3–5 business days, depending on equipment availability. The installation crew arrives by 8 a.m., removes the old system by late morning, sets the new unit after lunch, and performs start-up, testing, and cleanup by late afternoon, so you have heating or cooling the same evening.
Are there really no hidden fees—what about permits, overtime, or after-hours calls?
There are no hidden fees. The permit cost, diagnostic visit, travel time, and any overtime needed to finish the job the same day are all baked into the flat rate. The only time your price would change is if you choose to add optional upgrades such as a smart thermostat, duct modifications, or an air quality accessory; we quote those separately so you can decide before work begins.
Do you offer financing, rebates, or incentives for Rockford residents?
Yes. We partner with trusted lenders to provide low- and no-interest financing plans from 12 to 120 months, often with same-day credit approval. We also file applicable ComEd utility rebates, Nicor/Illinois gas incentives, and federal energy-efficiency tax credits on your behalf, lowering your out-of-pocket cost. Our team will walk you through every option so you can choose the payment plan that fits your budget.
What warranties and post-installation support come with my new HVAC system?
All systems include a 10-year manufacturer’s parts warranty and our exclusive 2-year labor warranty, both registered for you at no charge. You also receive one complimentary maintenance visit in the first year, 24/7 emergency service at a preferred rate, and our 100% Comfort Guarantee: if the new system fails to maintain the temperature we promised during the first year, we’ll repair, adjust, or replace it at no additional cost.