Smart Thermostats

HEP Heat and AirSmart Thermostats

Smart Thermostats | HVAC Unit Replacement | Heating and Air Conditioning | Rockford

When your furnace wheezes through another Rockford winter or your A/C struggles against an unexpected heatwave, HEP’s smart thermostats Heating & Air Conditioning delivers a swift, precision-engineered HVAC unit replacement that restores comfort and slashes energy bills in one visit. Our factory-trained technicians pair high-efficiency systems with intuitive smart thermostats, giving you fingertip control of temperature, humidity, and monthly savings—whether you’re relaxing at home or checking in from across town.

From the first free estimate to the final system tune-up, you’ll experience Rockford’s friendliest service, transparent pricing, and rock-solid warranties. Discover how effortless climate control can be when cutting-edge equipment meets hometown care—schedule your upgrade today and feel the HEP difference by tonight.

FAQs

How can a smart thermostat improve comfort and energy savings in Rockford’s climate?

Rockford experiences hot, humid summers and very cold winters. A smart thermostat continually learns your household’s schedule and temperature preferences, then automatically adjusts heating or cooling output to match actual demand. This prevents the common "overshoot" that wastes energy. Most homeowners in northern Illinois report 8–15 % lower utility bills the first year after installation. Coupled with features such as geofencing (which lowers the set-point when nobody is home) and real-time weather tracking (which adjusts for sudden Lake-Effect cold snaps), a smart thermostat keeps each room comfortable while minimizing run-times for your furnace or air-conditioner.

Will a smart thermostat work with my new or existing HVAC system?

Almost all modern gas furnaces, air conditioners, and heat pumps—including two-stage and variable-speed models—are compatible with today’s smart thermostats, as long as a common ("C") wire is available. When we perform an HVAC replacement, our technicians verify control board compatibility, install or repurpose the C-wire, and program the thermostat for the equipment’s staging and airflow profiles. If your existing system is older, we can usually add a simple 24-V adapter or run a new thermostat cable during the visit. Before any installation, we provide a free compatibility check so there are no surprises.

Are there incentives or rebates in Rockford for installing a smart thermostat or replacing an HVAC unit?

Yes. ComEd currently offers a $75 instant rebate on qualifying ENERGY STAR® smart thermostats, and Nicor Gas provides an additional $25 for gas-heated homes—both of which we apply at checkout. For full HVAC replacements, the Illinois Energy Efficiency Program provides rebates up to $1,000 on high-efficiency furnaces (95 AFUE and above) and $400–$600 on 16 SEER2 or higher A/C units. Federal tax credits under the Inflation Reduction Act can cover 30 % of the project cost—up to $600 for an A/C or $2,000 for a heat pump. We handle all paperwork and will show you the final net cost before work begins.

How long does a typical HVAC unit replacement and smart thermostat setup take?

Most residential replacements in Rockford—furnace, coil, condenser, and smart thermostat—are completed in one day. We arrive between 8-9 a.m., remove the old equipment by noon, and have the new system running by late afternoon. Complex duct modifications or heat-pump installations may extend the project into a second day. After startup, our technician connects the thermostat to your Wi-Fi network, walks you through the mobile app, and tests remote access so you’re comfortable before we leave.

What maintenance or connectivity requirements should I know about?

The thermostat itself is virtually maintenance-free. All it needs is a stable 2.4 GHz or 5 GHz Wi-Fi connection for firmware updates, remote control, and utility demand-response programs. We recommend changing your HVAC air filter every 1–3 months, scheduling professional tune-ups twice a year, and keeping the smartphone app updated. If Wi-Fi goes down, the thermostat retains the last programmed schedule and will continue to control temperature locally.

Do you offer financing for HVAC replacement bundled with a smart thermostat?

Absolutely. We partner with Synchrony and Wells Fargo to provide 0 % APR financing for 12 or 18 months on approved credit, as well as low-interest plans up to 72 months. The entire package—furnace, A/C or heat pump, smart thermostat, labor, and permits—can be rolled into one monthly payment. Many customers find that the energy savings plus available rebates offset a significant portion of the installment cost, making the upgrade budget-friendly.

HEP Heat and Air
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(423) 228-7742