- HEP Heat and Air
- AC Installations

AC Installations
AC Installations | Heating and Air Conditioning | Rockford
When the Rockford seasons shift from sizzling summers to sub-zero winters, homeowners trust HEP to keep indoor comfort steady. Our certified technicians specialize in precision AC installations that deliver whisper-quiet cooling, optimal airflow, and energy savings you can feel on every bill. From helping you select the perfect high-efficiency unit to handling permits, ductwork, and smart-thermostat integration, we make upgrading your system easyâand we back every install with unmatched hometown customer care.
But we donât stop at cooling. HEPâs full-service approach to heating and air conditioning means your furnace, heat pump, and air quality accessories receive the same expert attention. Whether you need a mid-season tune-up, 24/7 emergency repair, or a total equipment overhaul, our team arrives on time, stocks the right parts, and treats your home with respect. Experience comfort engineered for Rockfordâs wild weather swingsâexperience HEP.
FAQs
What size air conditioner or heat pump do I need for my Rockford home?
Proper sizing depends on your homeâs square footage, insulation levels, window efficiency, sun exposure, and the number of occupants. In Rockfordâs humid continental climate, most homes fall between 1 ½ and 4 tons of cooling, but we perform a Manual J load calculation during our free in-home estimate to pinpoint the exact capacity. An accurately sized system prevents short-cycling, increases comfort, and lowers utility bills.
How long does a typical AC or complete HVAC installation take?
A straightforward air-conditioning change-out generally takes 4â8 hours. If we are replacing both the furnace and the outdoor condenser, plan on a full day. Adding new ductwork, zoning, or an air quality accessory can extend the project to 2â3 days. We schedule installations at your convenience, pull all required Rockford and Winnebago County permits, and leave your home as clean as we found it.
What should I expect to pay for a new heating and cooling system in Rockford?
Prices vary with equipment efficiency, capacity, and any duct modifications. As a rule of thumb, a high-efficiency central AC replacement starts around $4,500 installed, while a matched high-efficiency furnace/AC system ranges from $7,500 to $12,000. We provide itemized, no-pressure quotes, offer multiple financing plans (including 0% for qualified buyers), and explain the lifetime operating cost so you can make an informed decision.
Are there rebates, tax credits, or utility incentives available?
Yes. ComEdâs Smart Therm rebate, Nicor Gas high-efficiency furnace rebates, and federal Inflation Reduction Act tax credits (up to 30%, capped at $2,000 for qualifying heat pumps) can significantly reduce your out-of-pocket cost. We handle all paperwork, submit rebate forms electronically, and apply instant discounts when possible so you donât have to wait for a check.
What is included in your AC installation service?
Every installation comes with: ⢠Manual J load calculation and written proposal ⢠Permit acquisition and coordination with Rockford inspectors ⢠Removal and eco-friendly disposal of old equipment ⢠New pad, vibration isolators, refrigerant line set, and code-approved electrical whip ⢠Precise refrigerant charging with digital gauges ⢠Startup, performance verification, and thermostat tutorial ⢠Registration of manufacturer warranties on your behalf ⢠A complimentary 1-year maintenance visit
Do you offer warranties and maintenance plans?
All systems include a 10-year parts warranty and a 1-year labor warranty. Upgradeable lifetime heat exchanger and compressor warranties are available on select models. Our Comfort Club maintenance plan provides two precision tune-ups per year, priority same-day service, and up to 20% off future repairsâan easy way to protect your investment and keep Rockford summers cool and winters cozy.