Free In-home Assessments
Free In-home Assessments | Air Conditioning | Heating and Air Conditioning | Rockwood
Enjoy summer in Rockwood without worrying about surprise breakdowns or soaring utility bills. HEP’s licensed comfort specialists come to your home at no cost, inspect every component of your heating system and air conditioning unit, and explain exactly how each part is performing. Using state-of-the-art diagnostic tools, they pinpoint inefficiencies, catch early signs of wear, and recommend straightforward fixes you can feel confident about—no pressure, no upsell, just clear information and friendly guidance.
A free assessment means you’ll know whether your current setup is sized correctly, understand the impact of insulation and ductwork on airflow, and get personalized tips for lowering monthly expenses. If improvements are needed, you’ll receive tailored options that fit your budget, plus priority scheduling with HEP’s trusted technicians. Book your appointment today and take the first step toward cooler, cleaner, hassle-free comfort.
FAQs
What does a free in-home air-conditioning assessment in Rockwood include?
Our comfort specialist will visit your Rockwood home, evaluate your existing cooling equipment, inspect ductwork and airflow, measure square footage and insulation levels, and discuss your comfort concerns and energy-saving goals. You’ll receive a written report with system recommendations, efficiency options, and an upfront price quote—without any obligation to buy.
How long does the assessment take?
A typical assessment lasts 45–60 minutes for an average-sized single-family home. Larger homes or those with multiple HVAC zones may take up to 90 minutes. We schedule convenient two-hour arrival windows and call or text 30 minutes before we arrive so you can plan your day.
Is the assessment really free? Are there any hidden fees or sales pressure?
Yes, it is 100 % free. You will not be charged for the visit, the load calculations, or the written estimate. Our comfort advisors are salaried—not commission-only—so their goal is to educate, not hard-sell. If you decide our proposal isn’t right for you, there’s no penalty or follow-up pressure.
Do I need to prepare anything before the technician arrives?
Please make sure we have clear access to your indoor air handler, outdoor condenser, thermostat, and main electrical panel. If you have past utility bills or service records handy, those help us fine-tune our efficiency calculations, but they are not required. Pets should be secured for their safety and ours.
What brands and system types do you assess and quote?
We service and install all major HVAC brands, including Trane, Lennox, Carrier, Goodman, and Rheem. During the assessment we discuss conventional central air, high-efficiency heat pumps, ductless mini-splits, and smart thermostats. We’ll explain pros, cons, and warranty differences so you can choose the best option for your budget and comfort needs.
Do you provide same-day emergency service if my AC fails during the assessment?
If our technician discovers a critical problem that has left you without cooling, we can dispatch a certified repair crew immediately—often the same day—through our Rockwood service department. While the assessment itself is free, any repair work will be quoted for your approval before parts are ordered or labor begins.