- HEP Heat and Air
- Precision Tune-ups

Precision Tune-ups
Precision Tune-ups | Air Conditioning | Heating and Air Conditioning | Rockwood
When the Tennessee sun turns up the heat, Rockwood homeowners rely on HEP’s Precision Tune-Ups to keep their air conditioning running flawlessly. Our certified technicians inspect every component of your system—from refrigerant levels to blower motors—using state-of-the-art diagnostic tools that catch small issues before they become costly breakdowns. The result is cooler air, lower energy bills, and the peace of mind that comes from a system fine-tuned by local experts who treat your home like their own.
Schedule a visit and discover why Rockwood neighbors choose HEP year after year. We arrive on time, explain each step of the service, and back our work with a satisfaction guarantee, so you can relax and enjoy summer in total comfort. Contact us today and feel the difference a Precision Tune-Up can make.
FAQs
What is included in a precision air-conditioning tune-up from your Rockwood team?
Our technician performs a 20-plus-point inspection that covers electrical connections, refrigerant charge, evaporator and condenser coil cleanliness, thermostat calibration, blower motor amperage, condensate drain, safety controls, and overall system performance. We also tighten loose parts, lubricate moving components, clean accessible coils, replace the standard 1-in. filter if you have one on hand, and provide a written report with recommendations so you know exactly how your system is operating.
How often should I schedule a precision tune-up for my AC system in Rockwood?
For most residential systems we recommend one precision tune-up every spring before the cooling season begins. If you run your air conditioner heavily, have pets, or live near new construction that generates dust, consider a mid-season check as well. Regular maintenance keeps your unit efficient and helps you spot small issues before they become costly repairs.
Will a tune-up really lower my energy bills or extend the life of my unit?
Yes. A clean, properly charged system uses up to 15% less energy than a neglected one. During a tune-up we verify refrigerant levels, remove dirt that forces the compressor to work harder, and ensure the blower delivers correct airflow—all of which improve efficiency. Catching worn capacitors, loose wires, or a failing contactor early can prevent compressor burnout, saving you hundreds or even thousands of dollars and potentially adding several years to your system’s service life.
How long does the service visit take, and do I need to be home?
A standard precision tune-up takes 60–90 minutes, depending on the equipment’s age and accessibility. We ask that an adult over 18 be present, mainly because we need to cycle the thermostat inside, discuss any findings, and obtain authorization for optional repairs. If you have a smart lock or garage code and prefer remote access, let our office know—some restrictions apply for first-time customers.
Does a tune-up affect my manufacturer’s or extended warranty?
It actually protects it. Most equipment manufacturers require documented annual maintenance to keep parts warranties valid. After every tune-up we provide a digital or paper invoice detailing the work performed, which serves as proof of service if you ever need to file a warranty claim. Skipping maintenance can give the manufacturer grounds to deny coverage on major components.
What does the service cost and are there any discounts for Rockwood residents?
Our everyday price for a single-stage residential AC tune-up is $119 plus tax. Rockwood homeowners who join our Comfort Club pay just $89 and receive priority scheduling, two seasonal visits (heating and cooling), and 10% off repairs year-round. First-time customers can request an online coupon for $20 off. We also offer senior and military discounts—simply mention it when you book your appointment.