- HEP Heat and Air
- Heat Pumps

Heat Pumps
Heat Pumps | HVAC Unit Replacement | Heating and Air Conditioning | Rockwood
Rockwood’s weather never sits still for long, and neither should your comfort. When an outdated furnace or AC starts draining your wallet and your patience, HEP’s certified technicians step in with a seamless HVAC unit replacement, upgrading you to a modern, high-efficiency heat pump that heats, cools, and de-humidifies in one whisper-quiet package. From the initial load calculation to the final thermostat test, we handle every detail while respecting your time, property, and budget.
Customers choose HEP because we combine hometown service with industry-leading expertise—offering upfront pricing, flexible financing, and workmanship warranties that keep surprises off your utility bill. Whether you need emergency relief from a sweltering summer afternoon or you’re planning ahead for winter’s bite, our 24/7 team is ready to restore perfect indoor air and peace of mind. Live comfortably year-round—schedule your Rockwood heat-pump upgrade with HEP today.
FAQs
How do I know when it’s time to replace my existing HVAC unit with a new heat pump in Rockwood?
Most systems last 12–15 years. Warning signs include rising energy bills, uneven temperatures between rooms, frequent repairs, loud operation, and the use of R-22 refrigerant (now banned). A professional load calculation and inspection will confirm whether repairs are still cost-effective or if a replacement is the smarter long-term investment.
What size heat pump do I need for my Rockwood home?
Sizing depends on square footage, insulation levels, window quality, sun exposure, and even local weather data for Rockwood’s four-season climate. Our technicians perform a Manual J load calculation to determine the precise BTU capacity required. Oversizing causes short-cycling and higher utility costs; undersizing shortens equipment life and fails to keep you comfortable.
How energy-efficient are modern heat pumps compared with older HVAC systems?
Today’s air-source heat pumps can reach SEER2 ratings of 16–22 and HSPF2 ratings of 8–10, cutting electricity use by up to 40 % versus 10- to 15-year-old units. Two-stage or variable-speed compressors further boost comfort and savings by matching output to the home’s real-time demand, reducing on/off cycling.
Can a heat pump really heat effectively during Rockwood’s cold winters?
Yes. Cold-climate heat pumps now operate efficiently down to –5 °F thanks to advanced inverter technology and enhanced vapor injection. For the coldest snaps, we can integrate an auxiliary electric strip heater or your existing gas furnace in a dual-fuel setup to guarantee warmth and maximize efficiency year-round.
Are there rebates or tax incentives for replacing my HVAC unit with a heat pump in Rockwood?
Ontario’s Home Efficiency Rebate Plus (HER+) program offers up to $6,500 for qualifying heat pump installations. Federal Canada Greener Homes Grants can add a further $5,000, and low-interest loans of up to $40,000 are available. We handle paperwork, energy audits, and registration to ensure you capture every dollar you’re entitled to.
What maintenance is required after my new heat pump is installed?
Heat pumps need bi-annual professional tune-ups—once in spring for cooling, once in fall for heating. Service includes refrigerant checks, coil cleaning, airflow measurements, and thermostat calibration. Homeowners should change or wash air filters every 1–3 months and keep the outdoor unit clear of leaves and snow drifts to maintain peak performance and protect the warranty.