Seasonal Maintenance Plans
Seasonal Maintenance Plans | Heating and Air Conditioning | Rockwood
When Rockwood’s weather swings from sticky summers to brisk winters, a reliable system isn’t a luxury—it’s a must. HEP’s seasonal maintenance plans for heating and air conditioning keep your home prepared for every temperature twist, delivering thorough tune-ups, safety checks, and efficiency tweaks just when your system needs them most. Our friendly, certified techs arrive on schedule, spot small issues before they become breakdowns, and leave your space cleaner than they found it.
Members enjoy priority service, exclusive discounts, and lower energy bills all year long, plus the peace of mind that comes from knowing HEP is on call 24/7. Sign up today and let the “Happy, Easy, Professional” team handle the hard work while you enjoy perfect comfort in every Rockwood season.
FAQs
What services are included in your seasonal maintenance plan for Rockwood homeowners?
Our plan covers two precision tune-ups per year—one in spring for the air conditioner and one in fall for the furnace or heat pump. Each visit includes a 21-point inspection, cleaning of coils and burners, tightening electrical connections, checking refrigerant pressure, flushing the condensate line, lubricating moving parts, replacing the standard air filter, testing safety controls, and calibrating the thermostat. After each visit you receive a written report with any recommendations so you always know the exact condition of your system.
Why is preseason maintenance so important in Rockwood’s climate?
Rockwood sees hot, humid summers and chilly, damp winters. That wide temperature swing forces HVAC equipment to run nearly year-round, which accelerates wear and raises the risk of mid-season breakdowns. A preseason tune-up catches small issues like low refrigerant, weak capacitors, or dirty burners before they become emergency repairs, keeps efficiency high despite the humidity, and ensures safe operation when you switch from cooling to heating or vice-versa.
How often will a technician visit, and when should I schedule my appointments?
The plan provides two scheduled visits annually. We recommend booking the cooling tune-up in March or April, before the first heat wave, and the heating tune-up in September or October, before the first cold snap. Members receive reminder calls and emails, and you can choose morning or afternoon windows that fit your schedule. If your system needs extra attention between visits, plan members receive priority service 365 days a year.
Will a maintenance plan help keep my manufacturer’s warranty valid?
Yes. Most HVAC manufacturers require documented annual professional maintenance to honor parts warranties. Our detailed inspection checklist and digital service records give you the proof you need. If a covered component fails, we can submit the paperwork on your behalf to streamline the claim process.
Can regular maintenance really lower my energy bills?
Absolutely. The U.S. Department of Energy estimates that well-maintained HVAC equipment can use up to 15% less energy than a neglected system. Clean coils transfer heat more efficiently, properly charged refrigerant prevents long runtimes, and calibrated burners deliver full combustion. In Rockwood, where cooling can account for nearly half of summer electric usage, that 15% often translates into noticeable monthly savings.
What does the plan cost and are there other membership perks?
For most single-system homes (up to 3-ton AC or 120,000-BTU furnace) the plan is $189 per year or $16 per month. Additional systems are discounted. Members receive 15% off all repairs, $0 diagnostic fees during business hours, priority scheduling ahead of non-members, and a $50 loyalty credit toward a new system for every consecutive year you’re enrolled. Pricing for light commercial properties or specialty equipment is available by free on-site quote.