- HEP Heat and Air
- Truck-stocked Inventory

Truck-stocked Inventory
Truck-stocked Inventory | Heat Repair | Heating and Air Conditioning | Rutledge
When winter bites hard in Rutledge, you don’t have hours to wait while a technician hunts for parts. HEP’s trucks roll up already stocked with premium components, diagnostic tools, and the know-how to tackle everything from a stubborn pilot light to a cracked heat exchanger. Our licensed pros jump straight into action, restoring warmth with minimal disruption and transparent, upfront pricing—no surprise markups or second trips needed.
Whether your system is a venerable gas furnace, an all-electric heat pump, or a hybrid setup, our crew treats every call as urgent heat repair. We test, tune, and replace on the spot, backed by decades of local experience and a satisfaction guarantee that keeps Rutledge families cozy all season long. One visit, one fix, and a whole lot of comfort—that’s the HEP promise.
FAQs
What does “truck-stocked inventory” mean for my heat repair in Rutledge?
Our technicians arrive in service vehicles that are fully stocked with the most commonly needed HVAC replacement parts—igniters, blower motors, control boards, capacitors, belts, filters, thermostats, and more. Because we carry these items on every call, we can complete the majority of heat repairs on the spot, without having to leave for a supply house or schedule a return visit.
How does a truck-stocked inventory reduce my downtime when my heater stops working?
By having the right parts and tools on board, we can diagnose and repair most heating issues during the first visit. You avoid the typical delay of waiting for parts to be ordered or picked up, meaning your furnace or heat pump is restored to full operation hours—often days—sooner than with companies that don’t stock parts in their trucks.
Which heating systems can you repair with your on-truck parts?
Our inventory covers a wide range of systems found in Rutledge homes: natural-gas and propane furnaces, electric furnaces, heat pumps, packaged rooftop units, ductless mini-splits, and hybrid dual-fuel systems. We carry OEM-quality components that fit leading brands such as Trane, Carrier, Lennox, Rheem, Goodman, and York.
What happens if a part I need isn’t on the truck?
About 85-90% of repairs are completed with the parts we carry. If your unit requires a specialty component we don’t have on board, we place an expedited order through our local distributor network. In many cases we can pick it up the same day; if not, we’ll install a safe temporary fix (when possible) and schedule the earliest return appointment at no extra trip-charge.
Are the parts you install covered by a warranty?
Yes. All replacement parts from our truck-stocked inventory come with a manufacturer’s warranty—typically one year for electrical components and five to ten years for major parts when registered. In addition, we back our workmanship with a 100% satisfaction guarantee for a full year. If the part fails under warranty, we replace it at no labor cost.
Do you offer emergency heat repair services in Rutledge, and is there an extra fee?
We provide 24/7 emergency heating repair throughout Rutledge and the surrounding communities. After-hours, weekend, and holiday calls are routed to our on-call technician with a fully stocked truck. A modest emergency dispatch fee applies outside of regular business hours, but we waive that fee for customers enrolled in our annual maintenance plan.