Certified Technicians

HEP Heat and AirCertified Technicians

Certified Technicians | Air Conditioning | Heating and Air Conditioning | Sequatchie

When the summer sun settles over Sequatchie, you want the confidence that comes from having HEP’s certified technicians on your side. Our team arrives promptly, inspects every component with precision, and explains each step in plain language, so you feel in control of your comfort. From energy-saving tune-ups to emergency repairs, we tailor solutions that keep your home cool without sending your utility bills soaring.

Whether you’re installing a new system or reviving an aging unit, our passion for air conditioning shows in every detail—like meticulous load calculations, spotless work areas, and follow-up calls to ensure peak performance. Backed by transparent pricing and a 100% satisfaction guarantee, HEP delivers the hometown service Sequatchie trusts to turn sweltering afternoons into breezy relaxation.

FAQs

What types of air conditioning systems can your certified technicians service in Sequatchie?

Our technicians are trained and certified to work on virtually every residential and light-commercial system found in Sequatchie, including central split systems, ductless mini-splits, heat-pump air conditioners, packaged rooftop units, and high-efficiency variable-speed systems. We also handle smart thermostats, zoning controls, and indoor air-quality accessories that integrate with your AC.

How fast can you respond if my air conditioner breaks down during a Sequatchie heat wave?

We provide 24/7 emergency service with a live dispatcher, so you can reach us any time—nights, weekends, and holidays included. For most locations in Sequatchie County we arrive the same day, often within a 2- to 4-hour window. Our fully stocked service vans allow us to complete 90% of repairs during the first visit, minimizing downtime and discomfort.

Are your technicians really certified, and what does that mean for me?

Yes. Every field technician holds NATE (North American Technician Excellence) certification along with EPA Section 608 refrigerant licensing. This ensures they have verified knowledge of proper system diagnostics, safe refrigerant handling, and energy-efficient installation practices. We’re also fully insured and background-checked, so you get professional workmanship plus peace of mind.

What routine maintenance do you recommend for Sequatchie homeowners, and why is it important?

We suggest a comprehensive tune-up once a year—preferably in spring—covering coil cleaning, refrigerant-level check, electrical testing, airflow measurement, thermostat calibration, and a new high-quality filter. Regular maintenance keeps efficiency up, utility bills down, extends equipment life, and preserves your manufacturer’s warranty. Many local members join our Comfort Club, which includes priority scheduling and discounts.

Do you offer energy-efficient replacement options or local rebates?

Absolutely. We install ENERGY STAR®-rated systems up to 20+ SEER2, variable-speed compressors, and dual-fuel heat-pump setups that can cut cooling costs up to 40%. Our office keeps track of TVA EnergyRight rebates, local utility incentives, and available federal tax credits, and we’ll guide you through the paperwork to maximize your savings.

How much should I budget for an AC repair or a full system replacement in Sequatchie?

A standard diagnostic visit starts at $99, and common repairs—such as capacitor or contactor replacement—typically range from $150 to $450 parts and labor. Larger repairs like compressor replacement may reach $1,200-$2,000. For complete system replacement, most Sequatchie homes spend between $5,500 and $10,500 depending on size, efficiency rating, and ductwork needs. We provide free in-home estimates, upfront flat-rate pricing, and financing options with approved credit.

HEP Heat and Air
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(423) 228-7742