Emergency Repair
Emergency Repair | Air Conditioning | Heating and Air Conditioning | Sequatchie
When the Tennessee heat turns relentless, Sequatchie homeowners know they can count on HEP for fast, no-nonsense air conditioning rescue. Our certified technicians are on call 24/7, arriving in fully stocked vehicles that let us diagnose and fix most issues on the spot—no waiting for parts, no extra trips, just chilled air flowing through your vents again. From sudden compressor failures to leaking refrigerant lines, we combine decades of HVAC expertise with transparent pricing, so you’re never left sweating over surprise fees.
Beyond emergency repairs, we look for the root cause of the breakdown to help prevent future disruptions and keep your system running efficiently all season long. Every service call includes a safety check, performance tune-up, and friendly tips to lower your energy bills without sacrificing comfort. With HEP in your corner, “air conditioning” stops being a summertime worry and becomes the dependable comfort you deserve.
FAQs
What situations are considered an air-conditioning emergency in Sequatchie?
An AC issue becomes an emergency when it threatens your safety, comfort, or property. Examples include complete system failure during high summer temperatures, electrical burning smells or sparking, refrigerant or condensate leaks that can damage ceilings or floors, loud grinding or banging that indicates imminent mechanical failure, and any cooling loss in homes with infants, elderly, or medically fragile occupants. If you are unsure, call us and our dispatcher will help you decide whether an immediate visit is needed.
How fast can your technicians get to my Sequatchie home or business?
Because we keep certified technicians on rotating on-call shifts, we typically arrive anywhere in Sequatchie County within 60–90 minutes of your call. During widespread outages or severe weather, arrival may extend to two hours, but you’ll receive real-time updates by text or phone so you always know our ETA.
Do you really offer 24/7 emergency AC service, even on weekends and holidays?
Yes. Our emergency line is staffed 24 hours a day, 365 days a year—including nights, weekends, and major holidays. When you call after hours, your call is routed directly to an on-call dispatcher who can send a licensed technician immediately; you never reach an answering machine.
Which air-conditioning brands and system types can you repair during an emergency call?
Our factory-trained team services virtually every major brand, including Trane, Carrier, Lennox, Goodman, Rheem, York, American Standard, Daikin, and more. We repair central split systems, heat pumps, package units, ductless mini-splits, rooftop units, and commercial light-industrial systems. We carry a broad inventory of universal and OEM parts on our trucks, allowing us to fix most problems in a single visit.
What can I do while waiting for the technician to reduce risk and stay comfortable?
First, turn off the AC at the thermostat and breaker if you smell burning, see sparks, or hear metal-on-metal noises—this prevents further damage or fire. If the unit has iced over, leave the blower fan on and system set to “off” so the ice can melt. Check and change a clogged air filter, open all supply vents, and clear debris from the outdoor condenser. Use fans, close blinds, and stay hydrated until we arrive. Never attempt refrigerant handling or electrical repairs yourself.
How much does emergency air-conditioning repair cost in Sequatchie, and do you offer financing?
Our diagnostic fee for emergency calls starts at $119, which covers travel, a full system inspection, and a written estimate. Repair costs vary with the part: capacitor or contactor replacements usually run $150–$300, while compressor or blower motor repairs can range from $600–$1,500. You’ll receive upfront pricing before any work begins. We accept all major credit cards, offer short-term financing through Synchrony with approved credit, and provide membership discounts for customers enrolled in our Comfort Care maintenance plan.