- HEP Heat and Air
- Sequatchie Valley

Sequatchie Valley
Sequatchie Valley | Heat Repair | Heating and Air Conditioning | Sequatchie
When your furnace sputters on a frosty Sequatchie Valley night, you don’t have time to wait around for big-city contractors. HEP’s local team springs into action with same-day diagnostics, honest pricing, and the certified expertise that has kept neighbors warm for decades. From aging heat pumps to newer high-efficiency systems, we arrive stocked with genuine parts and the right tools, resolving most issues in a single visit—so your family can get back to comfort without the hassle.
Our technicians live where you live, which means we understand the region’s unique climate swings and the urgency of dependable heat repair. Every service call is backed by HEP ’s “Happy, Efficient, Professional” promise, ensuring courteous care, transparent communication, and workmanship that lasts long after the thermostat clicks on. When Sequatchie homeowners need reliable heat repair they can trust, they call the valley’s hometown experts—HEP.
FAQs
What are the most common signs my heating system needs repair in Sequatchie Valley?
Watch for uneven temperatures from room to room, rising utility bills despite normal use, strange noises (grinding, banging, or squealing), a burning or musty smell, short cycling (the unit turns on and off rapidly), or the system failing to reach the thermostat setting. Because winter nights in Sequatchie Valley can dip below freezing, addressing these symptoms quickly prevents complete breakdowns and costly emergency calls.
How fast can Sequatchie Valley Heating & Air respond to a heat-repair emergency?
We provide true 24/7 emergency service to all of Sequatchie County, including Dunlap, Lone Oak, Cartwright, and surrounding communities. Calls received before 10 p.m. are usually handled the same evening, and overnight requests are prioritized for first-thing service the next morning. Our fully stocked service vans allow most repairs to be completed on the first visit, even after hours or on holidays.
What types and brands of heating equipment do you service?
Our NATE-certified technicians repair gas furnaces, electric furnaces, heat pumps, dual-fuel systems, mini-splits, and packaged rooftop units. We work on all major manufacturers—including Trane, Carrier, Lennox, Goodman, Rheem, York, and American Standard—as well as less common brands. If replacement parts are needed for older or discontinued models, we tap into multiple supplier networks in Chattanooga and Knoxville to locate them quickly.
What can I expect during a standard heat-repair visit and how much will it cost?
1. Arrival & inspection: We perform a full diagnostic, checking airflow, electrical components, gas pressure, safety switches, and refrigerant levels for heat pumps. 2. Up-front quote: After pinpointing the problem, we present repair options and flat-rate prices before any work begins, so there are no surprises. 3. Repair & verification: We replace failed parts, recalibrate controls, and run the system through a complete heating cycle to ensure proper operation. 4. Cleanup & summary: Your technician reviews findings, provides maintenance tips, and emails a detailed service report. Our diagnostic fee in Sequatchie Valley is $89 (waived with approved repair). Most residential heat repairs range from $150 to $600; major component replacements such as heat exchangers or compressors can be higher, but we always get your approval first.
How can I prevent future heating breakdowns?
• Schedule biannual maintenance—cooling tune-up in spring, heating tune-up in fall. Regular cleaning and calibration can catch up to 80 % of potential failures before they happen. • Change or wash filters every 30–60 days to maintain airflow and reduce strain on the blower motor. • Keep outdoor heat-pump units clear of leaves, grass, and snow to ensure proper air exchange. • Install a programmable or smart thermostat to reduce excessive cycling. • Consider enrolling in our ComfortGuard maintenance plan, which includes priority scheduling, two tune-ups per year, and a 15 % parts discount.
Do you offer warranties, financing, or other protections on heat repairs?
Yes. All parts we install carry a manufacturer’s warranty (typically 1–5 years), and we back our labor with a 1-year workmanship guarantee. For larger repairs over $500, we offer 0 % interest financing for 6 or 12 months with approved credit through Synchrony Bank. ComfortGuard maintenance members receive an extended 2-year labor warranty on covered repairs. We also provide documentation required for any applicable utility or TVA heating-efficiency rebates.