Winter Chill

HEP Heat and AirWinter Chill

Winter Chill | Heat Repair | Heating and Air Conditioning | Sequatchie

When Sequatchie nights turn crisp and the thermostat refuses to budge, HEP’s Winter Chill Heating and Air Conditioning is ready with fast, reliable heat repair that puts comfort back on your side of the door. Our certified technicians arrive in fully stocked vans, pinpoint the problem in minutes, and walk you through transparent options before ever picking up a wrench. From aging furnaces to high-efficiency heat pumps, we rejuvenate every brand with precision parts and a satisfaction promise backed by decades of local know-how.

Day or night, you’ll reach a live team member who can dispatch help 24/7, because cold can’t wait until business hours. We tidy up before we leave, explain energy-saving tips, and even handle the paperwork for warranties or rebates—so all you have to do is enjoy the warmth. Experience hometown service that never cools off; call HEP today and let Sequatchie’s trusted pros keep winter exactly where it belongs—outside.

FAQs

What are the most common signs that my heater needs professional repair?

Watch for weak airflow, rooms that never reach the set temperature, unfamiliar noises such as banging or squealing, odd odors (burning, musty, or gas-like), frequent cycling on and off, or a sudden spike in your utility bill. Any one of these can point to a failing part, clogged filter, thermostat problem, or safety issue. If you notice more than one symptom—or if the system simply will not start—call Winter Chill Heating & Air Conditioning before the problem gets worse or more expensive.

How quickly can Winter Chill respond to a heat-repair call in Sequatchie County?

Because we are locally owned and Dispatch from Dunlap, most Sequatchie-area calls are answered the same day—often within a few hours. During peak winter weather we triage calls by urgency, giving priority to homes with no heat, elderly occupants, or safety concerns. For true emergencies after normal business hours, our 24/7 on-call technician can be at your door any time, day or night.

What types of heating systems do you service and repair?

Our certified technicians repair virtually every brand and model of residential and light-commercial heating equipment, including natural-gas and propane furnaces, electric furnaces, dual-fuel systems, heat pumps, gas packs, packaged rooftop units, and ductless mini-splits. We carry a large inventory of universal parts on our trucks, which allows us to fix most systems in a single visit.

Do you offer emergency or after-hours heating repair?

Yes. Winter Chill provides 24/7 emergency heat repair throughout Sequatchie County, including weekends and holidays. If your heater stops working at midnight or during a cold snap, call our main number and follow the prompts for emergency service. A live team member will return your call within minutes, dispatch a technician, and give you an estimated arrival time. There is a modest after-hours diagnostic fee, but you will receive the same flat-rate, upfront pricing on any repair we perform.

How much will my heat repair cost, and do you give free estimates?

We charge a flat diagnostic fee that is waived if you approve the repair. Once we identify the problem, we present you with written, upfront pricing that includes parts, labor, and tax—no surprises later. Minor fixes such as ignitor replacements can start under $200, while major repairs like blower-motor or heat-exchanger replacements vary based on model and availability. If repair costs approach 50% of replacement value, we will also provide a no-obligation estimate on a new, high-efficiency system so you can make an informed decision.

How can I reduce the chance of future breakdowns and extend the life of my heating system?

The best safeguard is regular preventive maintenance. Winter Chill offers affordable fall tune-ups that include cleaning burners and coils, tightening electrical connections, lubricating moving parts, checking refrigerant levels for heat pumps, testing safety controls, and verifying thermostat accuracy. A properly maintained heater runs more efficiently, lowers utility bills, and keeps manufacturer warranties intact. In addition, replace or clean your air filter every 30–60 days, keep supply and return vents unblocked, and consider installing a programmable thermostat to lessen wear during times you are away.

HEP Heat and Air
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(423) 228-7742