Maintenance Plans
Maintenance Plans | Air Conditioning | Heating and Air Conditioning | Sevierville
Summer in Sevierville can be sweltering, but with HEP’s tailored maintenance plans your air conditioning system will be ready to tackle every heatwave. Our certified technicians perform comprehensive inspections, precision tune-ups, and filter replacements that keep energy bills low and comfort levels high. By catching minor issues before they grow, we help you avoid sudden breakdowns, expensive repairs, and the strain of emergency service calls.
HEP’s plans are designed around your schedule and budget, offering priority scheduling, exclusive discounts, and detailed performance reports after each visit. Whether you own a historic home near the Parkway or a modern cabin overlooking the Smokies, you can trust our local team to preserve the life of your equipment and deliver dependable, year-round comfort. Stay cool, stay confident, and let HEP handle the hard work while you enjoy everything East Tennessee has to offer.
FAQs
Why do I need an air-conditioning maintenance plan in Sevierville?
Sevierville’s hot, humid summers and high pollen counts force your air-conditioning system to work hard from late spring into early fall. A maintenance plan keeps coils clean, refrigerant levels correct, and airflow unobstructed so the unit can handle the local climate efficiently. Regular tune-ups catch small issues—like algae in the condensate drain or a weakening capacitor—before they cause costly midsummer breakdowns. The result is lower energy bills, fewer emergency calls, and a system that lasts years longer.
What services are included in your Heating & Air Conditioning Maintenance Plans?
Each plan provides two precision tune-ups per year: a spring AC visit and a fall heating visit. During the AC visit our certified technicians: • Inspect and clean condenser & evaporator coils • Check refrigerant pressures and adjust charge • Replace or wash standard air filters • Flush and treat the condensate drain line • Tighten electrical connections & test capacitors/relays • Lubricate moving parts and check blower balance • Calibrate thermostat and confirm temperature split • Verify safety controls and overall system performance All findings are documented, and you’ll receive recommendations before we perform any additional work.
How often will a technician come to my home?
You’ll receive two scheduled visits per 12-month period—one in the spring for cooling and one in the fall for heating. If you have a heat pump that runs year-round, we still perform two comprehensive inspections but tailor each visit to the upcoming season. If an unexpected issue occurs between visits, plan members receive priority service and reduced diagnostic fees.
Will a maintenance plan really save me money?
Yes. The U.S. Department of Energy estimates that well-maintained air-conditioning systems operate up to 15% more efficiently than neglected ones. That can shave $150 or more off a typical Sevierville summer electric bill. Regular service also preserves manufacturer warranties and can add 3–5 years to equipment life, deferring a $6,000–$10,000 replacement purchase.
How much does the plan cost and are there extra perks?
Plans start at $14 per month for a single standard split AC or heat-pump system. Multi-system homes and high-efficiency equipment are slightly higher but still under $22 per month. Membership perks include: • 15% discount on all repair parts & labor • No overtime charges for evening or weekend calls • Priority scheduling—jump to the head of the line during heat waves • $50 loyalty credit toward a new system for every consecutive year you renew • Transferable coverage if you sell your home within Sevierville city limits.
How do I enroll and schedule my first maintenance visit?
Enrollment takes less than five minutes. Call our Sevierville office at (865) 555-HVAC, use the “Maintenance Plan” tab on our website, or stop by our Dolly Parton Parkway location. We’ll confirm your equipment type, select a billing option (monthly auto-draft or annual pre-pay), and book your initial tune-up—usually within 3–7 business days. Reminders are sent by text and email, and you can reschedule online 24/7 without penalties.