Same-day Service

HEP Heat and AirSame-day Service

Same-day Service | Heat Repair | Heating and Air Conditioning | Sevierville

When the temperature drops in Sevierville, you don’t have time to wait for comfort. HEP’s local technicians are on call for same-day service, arriving with fully stocked trucks to diagnose and fix your furnace, heat pump, or hybrid system on the spot. From strange noises and uneven warmth to complete system shutdowns, we bring decades of experience and the latest diagnostic tools to restore cozy, efficient heat—often before the next meal is served.

Every visit is backed by up-front pricing, a satisfaction guarantee, and friendly pros who treat your home like their own. Call, click, or text HEP today for trusted heat repair that gets Sevierville families and businesses back to toasty comfort without the wait.

FAQs

Do you really offer same-day heating repair service in Sevierville?

Yes. If you call before 2:00 p.m., one of our certified technicians can usually be at your Sevierville home or business the same day. We keep multiple service teams on standby and stock our vans with the most common furnace and heat-pump parts so we can complete most repairs in a single visit.

What types of heating systems can you repair?

Our technicians are trained to diagnose and fix gas furnaces, electric furnaces, heat pumps, dual-fuel systems, ductless mini-splits, and packaged rooftop units. We service all major brands found in Sevierville, including Trane, Carrier, Lennox, Rheem, Goodman, and Ruud, as well as less common makes and models.

How much will a same-day heat repair cost?

Pricing depends on the problem, but you’ll always know the cost before any work begins. We charge a flat diagnostic fee, which is waived if you approve the repair. Most common fixes—such as igniter replacement, capacitor swaps, or thermostat issues—run between $150 and $450. Larger jobs like blower motor or heat-exchanger replacement are higher. We also offer financing options and accept major credit cards.

What if my heater stops working after normal business hours?

We provide 24/7 emergency heating service in Sevierville. After-hours calls are routed to our on-call technician, who can arrive within two hours in most cases. There is a modest emergency dispatch fee to cover overtime, but we’ll still present upfront repair pricing before we start any work.

Will a repair void my manufacturer’s warranty?

No. All our technicians are licensed, insured, and factory-trained, and we use OEM or manufacturer-approved replacement parts. Our work meets or exceeds manufacturer specifications, so your existing warranty remains intact. We also back our repairs with a one-year labor warranty for added peace of mind.

Is there anything I can check before I call for service?

Yes—save time and money by verifying a few basics: 1) Make sure the thermostat is set to HEAT and above room temperature. 2) Check that the furnace switch or breaker hasn’t been turned off. 3) Replace or clean the air filter if it’s dirty; restricted airflow can shut down a system. 4) For gas units, confirm the gas valve is open. If these steps don’t restore heat, give us a call and we’ll handle the rest.

HEP Heat and Air
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(423) 228-7742