- HEP Heat and Air
- Expert Installation

Expert Installation
Expert Installation | HVAC Unit Replacement | Heating and Air Conditioning | Sevierville
When Sevierville’s summer humidity clings to every surface and winter cold snaps settle into the mountains, you need a comfort system you can count on. HEP’s licensed technicians specialize in HVAC unit replacement, arriving with state-of-the-art equipment, factory-trained expertise, and a neighborly commitment to treating your home as if it were their own. From the initial load calculation to the final thermostat calibration, we streamline the entire process so you can enjoy quieter operation, healthier indoor air, and lower energy bills without the stress or mess.
Customers choose HEP because we pair top-tier brands with honest pricing, flexible financing, and industry-leading warranties. Whether your old furnace is wheezing its last breath or your AC has surrendered to the Tennessee heat, our team delivers quick turnarounds and crystal-clear communication every step of the way. Discover how effortless year-round comfort can be when local pros handle the heavy lifting—schedule your free estimate today and breathe easier tomorrow.
FAQs
How do I know when it’s time to replace my HVAC unit in Sevierville?
Most systems last 12–15 years in the Smoky Mountain climate. Signs it’s time to replace include frequent breakdowns, rising utility bills, uneven temperatures, loud operation, or R-22 refrigerant (phased out). A professional load calculation and inspection will confirm whether repair or replacement is the smarter investment.
What size HVAC system do I need for my Sevierville home?
Proper sizing depends on square footage, insulation quality, window orientation, ceiling height, and the area’s humid subtropical climate. We perform an ACCA Manual J load calculation to match the system’s BTU capacity to your home, preventing short-cycling, excess humidity, and premature wear.
How long does an HVAC replacement take, and will I be without heating or cooling?
A standard full system change-out (indoor air handler/furnace, outdoor condenser, and thermostat) typically takes one full day. Complex jobs with duct modifications may take 1–2 additional days. We schedule installations to minimize downtime, and our crew sets up temporary cooling or heat when needed for vulnerable occupants.
Are there energy-efficiency incentives or rebates for new HVAC installations in Sevierville?
Yes. High-efficiency heat pumps and air conditioners that meet ENERGY STAR® or CEE Tier 2 criteria may qualify for: • Federal tax credits up to $2,000 under the Inflation Reduction Act • TVA EnergyRight rebates (amounts vary) • Possible Sevier County EnergySmart loans with low interest. We file the paperwork for you and provide documentation at installation.
What brands and warranties do you offer for replacement systems?
We are factory-authorized dealers for Trane, Ruud, and Mitsubishi Electric. Most systems carry a 10-year parts warranty and a 10- or 12-year compressor warranty when registered within 60 days. Our workmanship is covered by a comprehensive 2-year labor warranty, with optional extended labor coverage up to 10 years.
How much does a full HVAC replacement cost, and what financing options are available?
In Sevierville, a typical 14–16 SEER heat pump system starts around $6,500 installed, while high-efficiency 18–20 SEER inverter systems run $9,000–$13,000 depending on capacity and accessories (zoning, IAQ add-ons, smart thermostat). We offer 0% APR financing for 12–18 months, low-interest plans up to 120 months, and accept TVA EnergyRight loans to spread payments over your electric bill.