Certified Technicians
Certified Technicians | Ventilation and Air Quality | Heating and Air Conditioning | Sewanee
When the mountain breeze turns muggy or the winter chill creeps into your Sewanee home, HEP’s certified technicians are ready to restore balance. We don’t just tweak thermostats—we evaluate the entire breathing ecosystem of your house, bringing advanced tools and a neighborly touch to every visit. From precision duct sealing to HEPA-level filtration upgrades, our team focuses on the details that transform stuffy rooms into fresh, comfortable havens.
Because true comfort is more than temperature, we put ventilation and air quality at the center of every service plan. Expect real-time air analyses, clear explanations, and tailored solutions that fit your lifestyle and budget. Breathe easier, sleep deeper, and enjoy your mountain retreat in perfect comfort—schedule your appointment with HEP today and feel the difference clean air can make.
FAQs
What HVAC services do your certified technicians provide in Sewanee?
Our team offers complete heating, air-conditioning, ventilation, and indoor air-quality (IAQ) solutions for homes and small businesses in Sewanee. Services include new system design and installation, seasonal tune-ups, 24/7 emergency repairs, ductwork sealing and replacement, smart-thermostat integration, whole-house humidification/dehumidification, and high-efficiency air-cleaner or UV purifier installations.
How often should I schedule maintenance for my heating and cooling system?
For optimal performance and warranty compliance, we recommend professional maintenance twice a year—once in the spring for your air conditioner or heat pump and once in the fall for your furnace or boiler. During a visit, our technicians inspect safety controls, clean coils and burners, check refrigerant levels, tighten electrical connections, and test airflow to ensure your equipment is ready for Sewanee’s hot summers and chilly winters.
What are the signs that my home needs better ventilation or air purification?
Common indicators include musty odors, visible dust buildup shortly after cleaning, condensation on windows, allergy or asthma flare-ups, lingering cooking smells, or elevated indoor humidity over 60 %. If you notice any of these, our IAQ specialists can perform an in-home air analysis and recommend solutions such as energy-recovery ventilators (ERVs), HEPA filtration, or UV germicidal lights to improve air exchange and filtration.
Do you offer energy-efficient HVAC solutions tailored to Sewanee’s climate?
Yes. We install ENERGY STAR®-rated heat pumps, variable-speed furnaces, ductless mini-splits, and smart zoning systems designed to handle Sewanee’s wide temperature swings while lowering utility costs. We also provide load calculations to ensure your new equipment is properly sized, and we can assist with local utility rebates and federal tax credits for qualifying high-efficiency upgrades.
What certifications and training do your technicians hold?
All field personnel are EPA Section 608 certified for refrigerant handling and have completed North American Technician Excellence (NATE) certification for core HVAC competencies. Many also hold specialized factory-authorized training from major manufacturers like Trane, Carrier, and Mitsubishi Electric, ensuring repairs and installations meet or exceed factory specifications.
How quickly can you respond to an HVAC emergency in Sewanee?
We provide 24/7 emergency service with a live dispatcher. Most calls received before 10 p.m. are answered by a technician within 30 minutes, and a fully stocked service vehicle is typically on-site in Sewanee within 2 hours—often sooner for no-heat, no-cool, or safety-related situations. Weekend and holiday coverage is included, so you’re never left without comfort or safe indoor air.