- HEP Heat and Air
- Certified HVAC Pros

Certified HVAC Pros
Certified HVAC Pros | Heating and Air Conditioning | Sewanee
Sewanee’s weather can switch from crisp mountain mornings to humid summer afternoons in a heartbeat, and comfort shouldn’t lag behind. That’s why neighbors across the Plateau call on HEP’s certified HVAC pros—a friendly team that treats every home like their own, arriving on time, in uniform, and ready with the latest tools and training to keep indoor climates steady.
From precise load calculations and ENERGY-STAR™ system installs to 24/7 emergency repairs and air-quality upgrades, our crew makes heating and air conditioning effortless. Transparent pricing, iron-clad warranties, and a reputation built on five-star reviews mean you can relax while we fine-tune your comfort, lower utility bills, and leave your space cleaner than we found it.
FAQs
What heating and air-conditioning services do your certified HVAC pros provide in Sewanee?
Our technicians handle the full spectrum of residential and light-commercial HVAC needs—including new system design and installation, furnace and air-conditioner replacement, seasonal tune-ups, ductless mini-split service, indoor-air-quality upgrades, smart-thermostat integration, and 24/7 emergency repairs. Whether you heat with a gas furnace, heat pump, or boiler, or cool with a central A/C or ductless system, we have factory-trained specialists ready to keep it running safely and efficiently.
Are your HVAC technicians licensed, insured, and certified?
Yes. Every field technician who visits your Sewanee home carries a current Tennessee HVAC contractor’s license, is EPA Section 608 certified to handle refrigerants safely, and maintains NATE (North American Technician Excellence) certification for up-to-date technical competency. Our company also holds full liability and workers’-comp insurance, protecting you and your property throughout the project.
How fast can you respond to an HVAC emergency in Sewanee?
We staff an on-call team 24 hours a day, 365 days a year. In most Sewanee ZIP codes we reach homeowners within 2 hours of the service call—often sooner during normal business hours. Our trucks are stocked with common replacement parts, so the majority of no-heat or no-cool breakdowns are resolved in a single visit.
Do you offer preventative maintenance plans, and what do they include?
Absolutely. Our Comfort Club maintenance plan provides two precision tune-ups per year—one heating, one cooling—plus priority scheduling, no overtime fees, and up to 15 % discounts on repairs and indoor-air-quality accessories. Each visit includes coil cleaning, refrigerant check, electrical-component testing, airflow measurement, thermostat calibration, safety inspection, and a written efficiency report.
Which HVAC brands can you service or install?
Our certified pros are trained and authorized to install Carrier and Trane comfort systems, but we service virtually every major brand found in Sewanee homes, including Lennox, Rheem, Goodman, York, Amana, Bryant, Mitsubishi, Daikin, and American Standard. We maintain direct access to OEM parts, ensuring factory-approved repairs that preserve your equipment warranty.
What steps can I take to improve my HVAC system’s energy efficiency?
Start with routine maintenance—clogged filters and dirty coils are top efficiency killers. Upgrade to a programmable or smart thermostat to avoid conditioning an empty home. Seal leaky ductwork and add insulation in attics and crawl spaces common to Sewanee properties. If your system is 10–15 years old, consider replacing it with a high-SEER heat pump or variable-speed furnace for immediate energy savings. Our pros can perform a free in-home assessment and calculate payback periods for different efficiency upgrades.