- HEP Heat and Air
- Full-service Installation

Full-service Installation
Full-service Installation | Heating and Air Conditioning | Sewanee
Nestled atop the Cumberland Plateau, Sewanee homeowners trust HEP for seamless, full-service installation that keeps every season comfortable. Our certified technicians evaluate your space, lifestyle, and budget before designing a tailor-made heating and air conditioning system that maximizes efficiency while minimizing utility costs. From precision load calculations to spotless post-install cleanup, we handle every detail so you can sit back and enjoy consistent, whisper-quiet comfort.
Because Sewanee’s weather can swing from misty mountain mornings to sweltering summer afternoons, you need more than just equipment—you need a partner. HEP backs each installation with transparent pricing, industry-leading warranties, and 24/7 emergency support from friendly local pros who treat your home like their own. Discover how effortless climate control can be when you have the region’s most trusted team on your side.
FAQs
What types of heating and air-conditioning systems can you install in Sewanee?
We offer professional installation of a full range of residential and light-commercial HVAC equipment, including high-efficiency gas furnaces, heat pumps, dual-fuel systems, ductless mini-splits, central air conditioners, geothermal units, smart thermostats, and indoor-air-quality accessories such as whole-house humidifiers, dehumidifiers, and air purifiers. Because Sewanee sits on the Cumberland Plateau at about 1,900 feet in elevation, we carefully match equipment to the area’s cool winters and warm, humid summers to maximize comfort and energy savings.
How long does a typical HVAC installation take?
Most standard change-outs—replacing an existing furnace and/or air-conditioner with a comparable unit—are completed in one day. Full installs that require new ductwork, electrical upgrades, or refrigerant line sets generally take 1½–3 days. Geothermal or multi-zone ductless projects can take up to a week. Before we start, we give you a written timeline that covers equipment delivery, installation, testing, and cleanup so you know exactly what to expect.
What affects the total cost of a new heating and cooling system?
Several variables influence the final price: • System size (measured in BTUs or tons) based on a Manual J load calculation for your home • Equipment efficiency ratings (AFUE for furnaces, SEER2/HSPF for heat pumps & ACs) • Brand and technological features (variable-speed compressors, communicating controls, smart thermostats) • Ductwork condition—repairs, sealing, or complete replacement may be needed • Electrical or gas-line upgrades to meet code • Permit and inspection fees required by Franklin County • Add-ons such as air filtration or humidity control. We provide an itemized quote so you can see exactly where every dollar goes.
Are there energy-efficiency incentives available to Sewanee residents?
Yes. Many high-efficiency heat pumps and air-conditioners qualify for TVA EnergyRight rebates, and federal tax credits of up to 30% (with a $2,000 cap) are available under the Inflation Reduction Act for qualifying heat pumps and furnaces. We’ll help you select eligible equipment, complete the paperwork, and even file the rebate on your behalf so you receive the maximum savings.
Do you offer warranties and ongoing maintenance after the installation?
Absolutely. All systems come with the manufacturer’s limited parts warranty—typically 10 years when the unit is registered—plus our own 1-year labor warranty. You can extend labor coverage to 10 years for a modest fee. We also offer Comfort Club maintenance plans that include two seasonal tune-ups, priority scheduling, filter reminders, and discounts on any future repairs. Routine maintenance keeps your warranty valid and ensures peak efficiency year-round.
How do you determine the right size HVAC unit for my property?
We perform a detailed Manual J load calculation that factors in square footage, insulation levels, window type and orientation, ceiling height, air leakage, number of occupants, and local weather data for Sewanee. This scientific approach prevents oversizing (which can cause short-cycling and humidity issues) or undersizing (which leads to uneven temperatures and higher energy bills). We share the calculation results with you so you understand exactly why a particular capacity was chosen.