Precision Repairs

HEP Heat and AirPrecision Repairs

Precision Repairs | Heating and Air Conditioning | Sewanee

Nestled on the Cumberland Plateau, Sewanee enjoys four distinct seasons—each beautiful, each demanding dependable climate control. HEP’s Precision Repairs answers that call with fast, honest service that restores peak performance to your heating and air conditioning systems. Whether your furnace fizzles on a frosty dawn or your AC sputters during a muggy afternoon, our NATE-certified technicians arrive equipped to diagnose and fix the problem on the first visit, so you can get back to studying, relaxing, or exploring the trails in perfect comfort.

We back every repair with transparent pricing, a one-year workmanship guarantee, and the courteous respect your home deserves. From delicate thermostat calibrations to full-scale compressor replacements, HEP blends small-town friendliness with big-city expertise, keeping Sewanee homes efficient, safe, and energy-smart all year long.

FAQs

What kinds of heating and air conditioning systems can you repair in Sewanee?

Our NATE-certified technicians are trained to service all major HVAC brands and models, including gas and electric furnaces, heat pumps, ductless mini-splits, traditional split-system air conditioners, and high-efficiency packaged units. Whether your system is residential or light-commercial, older or still under factory warranty, we have the diagnostic tools and factory-authorized parts to complete precision repairs that restore full performance.

How quickly can you respond to an HVAC breakdown in Sewanee?

We provide same-day service for calls placed before 2 p.m. and 24/7 emergency dispatch for after-hours breakdowns. Because our service hub is less than 20 minutes from most Sewanee neighborhoods—including the University campus—we can usually have a fully stocked service van at your door within two hours. Holiday and overnight calls are handled by an on-call technician, so you’re never left without heat or cooling when you need it most.

What is included in a “precision repair?”

A precision repair goes beyond a quick fix. Our technician starts with a computerized system performance check, pinpoints the root cause of the failure, replaces or adjusts the faulty component with OEM-approved parts, verifies refrigerant charge and airflow, recalibrates the thermostat, and runs a final efficiency test. You receive a detailed digital report showing baseline versus restored performance so you can see the energy and comfort gains firsthand.

How much do HVAC repairs typically cost?

Cost varies by the nature of the problem, but we follow flat-rate pricing so you know the exact price before work begins. Minor issues such as capacitor or ignitor replacement usually range from $145-$225, mid-level repairs like blower motor or contactor replacement run $300-$600, and major component repairs—such as a heat exchanger or compressor—can be $1,000 and up. All prices include parts, labor, travel, and a one-year workmanship warranty.

Do you guarantee your repair work?

Yes. All precision repairs are backed by a one-year labor warranty and the manufacturer’s parts warranty, which is typically five to ten years when the original registration is on file. If the repaired component fails within 12 months under normal operating conditions, we will return at no charge to correct the issue. Extended protection plans up to ten years are also available for additional peace of mind.

Can regular maintenance help me avoid future repairs?

Absolutely. Studies show that 80% of HVAC failures are preventable with proper maintenance. Our Precision Care Plan includes two seasonal tune-ups, priority scheduling, 10% off any needed repairs, and no overtime fees. During each visit we clean coils, tighten electrical connections, lubricate moving parts, test safety controls, and check refrigerant levels. Customers on the plan in Sewanee report fewer breakdowns, lower utility bills, and longer system life.

HEP Heat and Air
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(423) 228-7742