Heat-repair Team

HEP Heat and AirHeat-repair Team

Heat-repair Team | Heat Repair | Heating and Air Conditioning | Seymour

When a sudden chill settles over Seymour, HEP’s dedicated heat-repair team rushes in like a warm front, armed with decades of know-how and cutting-edge tools. We diagnose strange noises, uneven temperatures, and unexplained spikes in utility bills, then craft fast, lasting solutions that bring your system back to peak efficiency—often on the very first visit. Friendly technicians take the time to answer questions, respect your home, and back every fix with transparent pricing and solid guarantees.

From historic farmhouses to new builds, no job is too big, small, or quirky for our crew. We’re on call day and night because comfort can’t wait, and our same-day service means you don’t have to bundle up for long. Discover why neighbors across Blount and Sevier counties trust us for reliable heat repair—then give us a ring and feel the difference for yourself.

FAQs

What types of heating systems do you repair in Seymour?

Our certified technicians service and repair virtually every kind of residential and light-commercial heating equipment found in Seymour, including gas and electric furnaces, heat pumps, dual-fuel/hybrid systems, ductless mini-splits, boilers, propane heaters, and packaged rooftop units. Regardless of brand, age, or fuel source, we carry the diagnostic tools and common replacement parts needed to get your heat back on quickly.

How quickly can your team respond to a heating emergency in Seymour?

We provide 24/7/365 emergency service to all of Seymour and neighboring communities. Calls received during normal business hours are usually dispatched within the hour, and after-hours or weekend emergencies are typically reached in two hours or less. Because our technicians live locally and trucks are fully stocked, most repairs are completed in a single visit.

What are the common signs my heater needs professional repair?

Warning signs include: • Rooms not reaching the thermostat set-point or uneven temperatures • Unusual noises such as banging, squealing, or rattling • A burning or musty odor that persists after the first few heating cycles • Short cycling (system turns on and off rapidly) • Unexplained increases in utility bills • Yellow instead of blue furnace flames or frequent tripped breakers If you notice any of these issues, shut the system off if safe to do so and call us. Prompt repairs prevent larger, more costly damage.

Do you offer preventative maintenance plans, and how can they save me money?

Yes. Our ComfortGuard Maintenance Plan includes one comprehensive heating tune-up in the fall and an AC tune-up in the spring. During the visit we clean burners and blower assemblies, test safety switches, inspect heat exchangers for cracks, check refrigerant levels (for heat pumps), tighten electrical connections, and calibrate the thermostat. Regular maintenance improves efficiency by up to 15 %, reduces the likelihood of breakdowns, extends equipment life, and gives you priority scheduling plus a parts-and-labor discount on any needed repairs.

Will I receive upfront pricing before any repair work begins?

Absolutely. After completing a thorough diagnostic, your technician will explain the problem and present all viable solutions with flat-rate pricing in writing. You choose the option that fits your comfort and budget before any work starts. There are no hidden fees, overtime surcharges, or surprise add-ons—just transparent, honest pricing.

Are your technicians licensed, insured, and familiar with Seymour’s local codes?

All of our HVAC professionals hold current Tennessee Mechanical Contractor (CMC) licenses, carry full liability and workers’ compensation insurance, and undergo regular background checks and drug screening. We stay current on City of Seymour and Sevier/Blount County codes, manufacturer updates, and continuing-education courses so your repair is not only safe but code-compliant and backed by our 100 % satisfaction guarantee.

HEP Heat and Air
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(423) 228-7742