- HEP Heat and Air
- Tennessee Cold Snap

Tennessee Cold Snap
Tennessee Cold Snap | Heat Repair | Heating and Air Conditioning | Seymour
When a Tennessee cold snap rolls through Seymour, you need a team that answers the call before the chill settles in. HEP’s seasoned technicians bring fast diagnostics, transparent pricing, and long-lasting solutions—so your family can get back to movie nights and morning coffee without seeing their breath. We service all major brands, arrive with fully stocked trucks, and back every job with a satisfaction guarantee that’s as warm as the homes we protect.
Whether your furnace won’t ignite, the heat pump is blowing cool air, or odd noises keep you up at night, our heat repair specialists are on-call 24/7. A quick phone call dispatches a local pro who will explain the issue in plain English, offer budget-friendly options, and restore cozy comfort the very same day. Trust HEP to turn winter’s bite into a gentle hum of dependable warmth, right here in Seymour.
FAQs
How quickly can Tennessee Cold Snap respond to a no-heat emergency in Seymour?
Because we’re based right here in Sevier County, our on-call technicians can usually arrive at your Seymour home within 2–4 hours of your call—often sooner if you contact us before 4 p.m. We maintain fully stocked service vehicles so most common repairs (ignitors, blower motors, limit switches, etc.) can be completed on the first visit.
What brands and heating systems do you service?
Our EPA-certified team services all major makes and models of gas furnaces, electric furnaces, heat pumps, dual-fuel systems, and packaged units. Brands we regularly work on include Trane, Carrier, Lennox, Goodman, Rheem, York, American Standard, and Ruud. Even if your equipment is older or the warranty has expired, we can source OEM or high-quality aftermarket parts quickly.
How much does a typical heat repair cost in Seymour?
Costs vary with the part and labor required, but most residential repairs fall between $165 and $550. We charge a flat $79 diagnostic fee that is waived if you proceed with the repair. You’ll receive an upfront, written quote before any work begins, and we accept cash, credit, and convenient financing on repairs over $500 through Synchrony Bank.
Do you offer after-hours or weekend service?
Yes. Cold snaps don’t follow a 9-to-5 schedule, so neither do we. Our 24/7 emergency hotline dispatches a technician any evening, weekend, or holiday. After-hours visits carry a modest surcharge to cover overtime pay, but your repair is still quoted at our standard parts and labor rates—no hidden fees.
What signs indicate my heating system needs professional attention instead of a DIY fix?
Call us if you notice: • Repeated cycling on and off, • Unusual noises (grinding, bangs, squeals), • A burning or musty odor when the system runs, • Cold spots in certain rooms, • Energy bills that spike without a weather change, or • A furnace flame that’s yellow instead of blue. These symptoms often point to safety issues like cracked heat exchangers or failing blower motors that should only be handled by a licensed technician.
How can I prevent future breakdowns during a Tennessee cold snap?
Schedule a fall maintenance tune-up every year. Our 21-point inspection cleans burners, tests safety switches, checks refrigerant levels (for heat pumps), and verifies proper airflow. Homeowners should also: 1. Replace or clean filters every 1–3 months, 2. Keep return and supply vents unblocked, 3. Trim shrubs at least 2 feet from outdoor heat-pump units, and 4. Install a programmable or smart thermostat to reduce strain on equipment. Preventive care can lower the risk of unexpected failures by up to 80 % and keep manufacturer warranties valid.