- HEP Heat and Air
- Customizable Maintenance Plans

Customizable Maintenance Plans
Customizable Maintenance Plans | Heating and Air Conditioning | Seymour
When a Seymour winter rushes in or a July heatwave settles over the Valley, your comfort hinges on one thing—reliable heating and air conditioning. HEP Home Services understands how quickly seasonal swings can strain your system, so we designed our customizable maintenance plans to keep your equipment running smoothly, lower energy costs, and stop small issues before they become big repairs.
Choose the plan that fits your lifestyle and budget, then tailor it even further with your technician on site. Options include:
• Precision tune-ups scheduled around you
• Priority same-day service and zero overtime fees
• Exclusive discounts on repairs, filters, and indoor-air-quality upgrades
With HEP, you’re not just buying a contract; you’re gaining a year-round partner dedicated to maximizing comfort and efficiency in every square foot of your Seymour home. Call or click today to build your perfect plan and feel the HEP difference all season, every season.
FAQs
What does a customizable maintenance plan for my HVAC system in Seymour include?
Our plans cover two precision tune-ups per year—one for your air conditioner in spring and one for your furnace or heat pump in fall. Each visit includes a 20-plus-point inspection, filter replacement, safety checks, cleaning of coils and burners, thermostat calibration, and verification of refrigerant or gas pressures. You can add options such as duct cleaning, IAQ (indoor air quality) testing, UV light service, or humidifier maintenance to tailor the plan to your equipment and comfort goals.
How does customizing the plan help me save money over a standard maintenance agreement?
With a customizable plan, you only pay for the services you need. For example, if you have a newer AC but an older furnace, we can schedule basic cooling checks and more in-depth heating diagnostics. By adjusting task depth, visit frequency, and add-ons, most customers cut 10–15 % off the cost of a one-size-fits-all contract while still keeping manufacturer warranty compliance and maximizing energy efficiency.
How often will a technician visit my home?
The default schedule is twice per year, but you can choose quarterly visits if your home has high dust levels, pets, or allergy sufferers. Businesses and rental properties often opt for four-visit plans to catch problems early and meet lease or insurance requirements. We’ll review your usage patterns and recommend the ideal frequency during your sign-up consultation.
What if I need emergency service—does the plan help with that?
Yes. All maintenance members get 24/7 priority service. That means your call jumps to the front of the line, even on holidays or during Seymour’s peak summer heat waves. You’ll also receive a 15 % discount on any repair outside of the covered tune-ups, and we waive the standard diagnostic fee when you’re enrolled in a plan.
Can I change or cancel my maintenance plan later?
Absolutely. Our agreements are month-to-month with no long-term lock-in. You can add or remove services, switch visit frequency, or cancel altogether with 30 days’ notice. If you move within our service area, we’ll transfer the remaining plan to your new address at no charge.
How do I get started, and what does it cost?
Sign-up takes less than 10 minutes. Call, fill out our online form, or ask your technician during a service visit. Basic two-visit plans start at $16.95 per month for a single HVAC system. Add-ons such as duct cleaning or IAQ upgrades are priced à la carte. After a quick assessment, we’ll give you an exact quote in writing, along with available rebates from local utilities serving the Seymour area.