- HEP Heat and Air
- Live Camera Footage

Live Camera Footage
Live Camera Footage | Duct Cleaning | Heating and Air Conditioning | Sharps Chapel
Step into the control room without leaving your couch—our live camera footage streams every angle of HEP’s heating and air conditioning service in Sharps Chapel. Watch skilled technicians snake high-definition scopes through each register, reveal the dust and debris hiding in your vents, and then witness the satisfying moment they vanish into our powerful vacuums. It’s transparency you can trust, paired with the peace of mind that comes from seeing the job done right.
By choosing HEP for duct cleaning, you’re not only improving airflow and lowering energy bills; you’re also taking part in a real-time experience that shows exactly how we protect your indoor air quality. Tune in, breathe easier, and feel confident knowing your Sharps Chapel home is in the hands of certified pros who believe that a clean vent is a happy vent.
FAQs
Why do you use live camera footage during duct cleaning?
Our technicians guide a high-resolution inspection camera through your ductwork so you can watch the entire process in real time on a tablet or monitor. The live view confirms the exact condition of your ducts before we start, shows our equipment removing dust and debris, and documents the final result. This transparency helps you see the value of the service and ensures nothing is missed in hard-to-reach areas.
How does the live camera system benefit me as a homeowner in Sharps Chapel?
Sharps Chapel homes often sit near wooded and lakefront areas where pollen, mold spores, and fine dust circulate seasonally. With live video, you can verify that these contaminants are fully extracted rather than taking our word for it. The camera also identifies hidden issues—such as disconnected joints, rodent nests, or water damage—so we can correct them on the spot, improving indoor air quality and HVAC efficiency.
What will I see on the live feed? Are there before-and-after images?
You’ll view the inside walls of your supply and return ducts, registers, and main trunk lines as we move the camera through each section. We capture still shots and short clips at key points: before cleaning, midway through, and upon completion. At the end of the visit we review the side-by-side images with you so you can clearly see the difference and keep the files for your records.
Is the live camera footage recorded, and will I get a copy?
Yes. Each session is automatically recorded and stored on an encrypted drive for 30 days. We provide you with a secure download link or USB copy at no additional charge. If you prefer no recording for privacy reasons, simply let us know before the appointment and we’ll disable storage while still allowing you to view the live feed.
Will the cameras damage my ductwork or HVAC equipment?
No. Our inspection cameras feature smooth, flexible fiberglass cable no thicker than many thermostat wires and are equipped with protective rubberized heads. They are designed specifically for HVAC applications and glide through metal, flex, or fiberboard ducts without scratching surfaces or snagging insulation.
How often should I schedule a duct cleaning service with live camera inspection?
For most Sharps Chapel households we recommend a full duct cleaning every 3–5 years. Homes with pets, allergy sufferers, recent renovations, or a wood-burning stove may benefit from cleaning every 2–3 years. The live camera inspection lets us tailor a schedule to your actual conditions—if the footage shows minimal buildup, we’ll honestly tell you it’s safe to wait longer before your next service.