- HEP Heat and Air
- Meticulous Installation

Meticulous Installation
Meticulous Installation | HVAC Unit Replacement | Heating and Air Conditioning | Sharps Chapel
When the humid summers or brisk winters of Sharps Chapel push your old system to its limits, HEP steps in with a seamless HVAC unit replacement experience that keeps your comfort uninterrupted. Our certified technicians arrive on schedule, protect every inch of your home with drop cloths and shoe covers, and measure twice before making a single cut. We pair meticulous craftsmanship with high-efficiency equipment, ensuring lower utility bills, cleaner indoor air, and whisper-quiet operation—all backed by transparent pricing and rock-solid warranties.
From the initial load calculation to the final thermostat tutorial, you’ll be in the loop and in control. Whether you’re upgrading for energy savings, battling inconsistent temperatures, or planning ahead of a sudden breakdown, we tailor each system to your square footage, lifestyle, and budget. Count on HEP’s reputation for honesty and skill to turn the stress of an aging unit into the relief of reliable, year-round comfort.
FAQs
How do I know it’s time to replace my HVAC system instead of repairing it?
Most systems in Sharps Chapel last 12–15 years. If your unit is in that age range, needs frequent repairs, or your energy bills have risen sharply, replacement is often more cost-effective. A rule of thumb is to multiply the projected repair cost by the unit’s age; if that number exceeds the price of a new, efficient system, replacement is recommended. Our comfort specialist can perform a load calculation and cost-benefit analysis during a free in-home assessment.
What HVAC unit size and SEER rating are best for homes in Sharps Chapel?
Proper sizing is critical in our humid subtropical climate. A detailed Manual J load calculation considers square footage, insulation, orientation, windows, and air leakage to select the right tonnage—usually 2–4 tons for most single-family homes in Sharps Chapel. For energy efficiency, Tennessee currently requires a minimum 14.3 SEER2, but we typically recommend 16–18 SEER2 heat pumps or air conditioners to balance upfront cost with lower operating expenses. Higher HSPF2 ratings (8.8 or above) are desirable for heat pumps to keep winter electric bills in check.
Do I need permits or inspections for an HVAC replacement, and will you handle them?
Yes. Union County and the State of Tennessee require mechanical permits for any HVAC system replacement involving new equipment, electrical circuits, or duct modifications. Our team pulls all required permits, schedules the county inspection, and provides you with final approval documentation. This service is included in every installation so you remain fully code-compliant and your manufacturer’s warranty stays valid.
How long does an HVAC replacement take and what should I expect on installation day?
Most standard change-outs are completed in one day. We arrive between 8–9 a.m., protect flooring with drop cloths, disconnect and remove the old equipment, set the new indoor air handler or furnace, place and level the outdoor condenser/heat pump, connect refrigerant lines and electrical, evacuate and charge the system, then verify airflow and thermostat operation. A final walkthrough explains filter changes, thermostat programming, and warranty registration. If new ductwork or electrical upgrades are required, the project may extend to two days.
Are there rebates, tax credits, or financing options available for a new high-efficiency unit?
Yes. Eligible ENERGY STAR heat pumps with ≥16 SEER2 and ≥9 HSPF2 may qualify for up to $2,000 federal tax credit under the Inflation Reduction Act. Local utility LCUB often offers $150–$400 rebates for high-efficiency systems. We partner with lenders to provide 0% APR for 12-18 months or low-interest plans up to 120 months, subject to credit approval. Our comfort advisor will outline all current incentives and handle the paperwork so you receive every available savings.
What maintenance and warranty coverage come with a new HVAC system from your company?
All major brands we install include a 10-year parts warranty when registered within 60 days. We add a two-year labor warranty and a free first-year maintenance visit. To keep warranties valid and maximize efficiency, we recommend our Comfort Guard Plan, which provides bi-annual tune-ups, priority service, and 15% repair discounts. During each visit we clean coils, check refrigerant charge, recalibrate the thermostat, flush condensate lines, and document system performance for your records.