- HEP Heat and Air
- Certified Technicians

Certified Technicians
Certified Technicians | Duct Cleaning | Heating and Air Conditioning | Shelbyville
Breathe easier in Shelbyville knowing that HEP’s certified technicians have your comfort—and your air—perfectly balanced. Our team combines decades of heating and air-conditioning expertise with specialized duct cleaning methods that target dust, pollen, pet dander, and stubborn odors hiding in your ventilation system. By removing the buildup that forces your HVAC to work overtime, we help lower energy bills, extend equipment life, and create a healthier home for you and your family.
From the moment we arrive in our clearly marked trucks to the final system check, you’ll feel the professionalism that sets HEP apart. We use powerful, HEPA-filtered vacuums and safe, EPA-approved sanitizers, documenting every step so you can see the difference inside your ducts and on your thermostat. Schedule your appointment today and discover why Shelbyville homeowners trust HEP’s certified technicians to keep comfort flowing all year long.
FAQs
Why should I have my air ducts cleaned by certified technicians?
Certified HVAC technicians follow National Air Duct Cleaners Association (NADCA) and EPA guidelines to remove accumulated dust, pollen, pet dander, mold spores, and other contaminants from your ductwork. A professional job improves indoor air quality, protects family members with allergies or asthma, and helps your heating-and-air system run more efficiently, which can lower utility bills and extend equipment life.
How often do Shelbyville homeowners need duct cleaning?
For most homes in Shelbyville, we recommend a thorough duct cleaning every 3–5 years. Local factors such as high spring pollen counts, humid summers that promote mold growth, recent remodeling projects, or the presence of pets and smokers may shorten that interval to every 2–3 years. If you’ve just moved into a previously owned home, an immediate cleaning is also wise.
What signs indicate my ducts should be cleaned soon?
Common red flags include visible dust puffing from vents when the system starts, a musty or burnt smell when the heat or AC kicks on, unexplained respiratory irritation, excessive household dust even after cleaning, inconsistent room temperatures, or evidence of rodents/insects around registers. If you notice any of these, schedule an inspection with a certified technician.
What happens during your duct-cleaning service?
1) Our certified team arrives in marked vans, reviews the system layout, and protects floors with drop cloths. 2) We create negative pressure inside the ductwork using a high-power HEPA vacuum hooked up at the main trunk line. 3) While the vacuum draws debris toward the truck, we agitate each branch with rotating brushes and compressed-air whips to dislodge buildup. 4) Registers, grills, blower, evaporator coil, and drain pan are cleaned. 5) Upon request, we apply an EPA-approved antimicrobial fog to inhibit mold growth. 6) Before leaving, we show you before-and-after photos and restore all vents and thermostat settings.
Will duct cleaning really help my HVAC system’s efficiency?
Yes. Debris buildup forces your blower motor to work harder, restricting airflow and reducing heat exchange. Independent studies show that clean ducts can improve overall system efficiency by 10–20 %, which translates to lower monthly energy costs and less wear on expensive components like compressors and heat exchangers.
How long does the service take and what does it cost in Shelbyville?
A typical single-family home (1 HVAC system, up to 15 registers) takes 2–4 hours. Larger homes or multiple systems may require half a day. Pricing generally ranges from $350–$550, depending on square footage, number of vents, and any optional antimicrobial treatments. We provide a firm, written quote before work begins, and all services are backed by a 12-month workmanship guarantee.