Fully Stocked Trucks
Fully Stocked Trucks | Heat Repair | Heating and Air Conditioning | Shelbyville
When a winter chill sweeps through Shelbyville, HEP’s fully stocked trucks roll out with everything needed to restore comfort fast. Our certified technicians arrive with a warehouse on wheels—diagnostic tools, replacement parts, and years of know-how—so most jobs are completed on the first visit. That means less waiting, fewer return trips, and more time enjoying a warm, cozy home.
From strange noises and uneven temperatures to complete system breakdowns, we tackle every heat repair challenge with precision and courtesy. Up-front pricing, 24/7 emergency service, and a 100% satisfaction guarantee make choosing HEP easy, while our local roots ensure friendly faces and community pride. Call us today and feel the difference a fully stocked truck can make.
FAQs
How quickly can you respond to a heating repair call in Shelbyville with your fully stocked trucks?
Because every one of our service vehicles is loaded with more than 1,000 of the most-used HVAC replacement parts, we can dispatch a technician to most Shelbyville addresses the same day you call—often within a two-hour window. Having the right components on board eliminates extra trips to a supply house, so in 8 out of 10 service calls we can diagnose and repair the system in a single visit.
What types of heating systems do you service and repair?
Our certified technicians work on virtually every style of residential and light-commercial heating equipment used in Shelbyville, including natural-gas and propane furnaces, electric furnaces, heat pumps, mini-splits, boilers, and packaged rooftop units. The parts inventory on our trucks is organized by equipment type, so whether you need a new ignitor for a gas furnace or a reversing valve for a heat pump, we are prepared to fix it on the spot.
Why is it important that your trucks are fully stocked?
A fully stocked truck is essentially a rolling parts warehouse. It means less waiting time for you, lower labor costs, and a faster return to comfort. Instead of driving back and forth for a blower motor, capacitor, or thermostat, the technician has immediate access to OEM-approved components. This also lets us offer up-front, flat-rate pricing before the repair begins, because we already know the exact cost of the parts we carry.
Do you offer 24/7 emergency heating repair service in Shelbyville?
Yes. Heating failures rarely happen at a convenient time, so our emergency line is staffed around the clock. Day or night, weekends, and holidays, we always have at least one technician on call whose truck is pre-loaded with critical after-hours parts such as flame sensors, pressure switches, and universal control boards. There is a modest after-hours dispatch fee, but repair rates remain the same as our standard pricing.
Is there anything I should do before the technician arrives?
For safety and efficiency, we recommend that you: 1) Turn off the heating system at the thermostat if it is making unusual noises or smells; 2) Clear a pathway to the furnace, air handler, or outdoor unit; 3) Secure pets; and 4) Have any recent maintenance records handy. Do not attempt to open the cabinet or bypass safety switches—our technician will take care of all diagnostic steps using professional instruments carried on the truck.
Do your heating repairs come with a warranty or guarantee?
Absolutely. All parts installed from our truck inventory carry a manufacturer’s warranty of at least one year, and we stand behind our labor with a 100-percent satisfaction guarantee for 30 days. If the same component we replaced fails within that period, we will return to your Shelbyville home, replace it at no charge, and verify the entire system’s operation.