- HEP Heat and Air
- Heat Pumps

Heat Pumps
Heat Pumps | Heat Repair | Heating and Air Conditioning | Shelbyville
When a chilly Tennessee night sneaks up on Shelbyville, homeowners turn to HEP’s Heat Pumps Heating & Air Conditioning for fast, no-nonsense comfort. Our certified technicians arrive with fully stocked vans, advanced diagnostic tools, and a friendly smile—ready to revive any make or model in a single visit whenever possible. From strange noises and weak airflow to thermostat glitches and sudden shutdowns, we pinpoint the problem quickly and deliver lasting solutions that keep your energy bills in check.
Available 24/7 and backed by decades of local experience, we treat every service call as an opportunity to impress. Choose us for heat repair and you’ll enjoy transparent pricing, clear communication, and workmanship guaranteed to stand up to Shelbyville’s toughest winters. Your neighbors trust HEP; now let us show you why.
FAQs
What are the most common signs my heat pump needs repair in Shelbyville’s climate?
Watch for inadequate heating or cooling, short-cycling (frequent on/off), ice buildup on the outdoor unit, unusual noises such as grinding or rattling, higher-than-normal energy bills, or a musty odor coming from the vents. Because Shelbyville experiences humid summers and cool winters, any drop in performance can quickly affect comfort and indoor air quality. If you notice one or more of these symptoms, schedule a professional inspection before more serious damage occurs.
How quickly can you respond to an emergency heat pump breakdown?
We provide 24/7 emergency service throughout Shelbyville and the surrounding Bedford County area. A certified technician is typically dispatched within one hour of your call, and most urgent repairs are completed on the same visit thanks to our fully stocked service vehicles. During peak season we prioritize no-heat and no-cool situations to restore comfort as fast as possible.
Do you repair all brands and models of heat pumps and air conditioners?
Yes. Our technicians are factory-trained and EPA-certified to diagnose and repair every major brand, including Carrier, Trane, Lennox, Rheem, Goodman, Daikin, Mitsubishi, and more. We also service both conventional air-source heat pumps and high-efficiency ductless mini-split systems, regardless of age or warranty status.
What does a typical heat pump repair cost, and will I know the price upfront?
Most heat pump repairs in Shelbyville range from $150 for minor electrical fixes to $1,200 for compressor or coil replacements. After a complete diagnostic, your technician will provide a written, flat-rate quote before any work begins. There are no surprise fees—parts, labor, and any refrigerant recovery are included in the quoted price. We also offer flexible financing and accept most major credit cards.
How can regular maintenance help prevent costly heat pump repairs?
Biannual maintenance—once in spring for cooling and once in fall for heating—can reduce breakdowns by up to 40 %. A tune-up includes cleaning coils, checking refrigerant charge, tightening electrical connections, lubricating motors, testing safety controls, and calibrating the thermostat. These tasks improve efficiency, lower energy bills, catch small issues early, and can even keep your manufacturer’s warranty valid.
Are there energy rebates or incentives for upgrading to a high-efficiency heat pump in Shelbyville?
Absolutely. Tennessee Valley Authority (TVA) and local utilities frequently offer rebates from $150 to $500 for ENERGY STAR® certified heat pumps. Federal tax credits of up to 30 % of the system cost (capped at $2,000) are also available under the Inflation Reduction Act. Our comfort advisors will help you file the required paperwork and calculate projected energy savings so you can make an informed decision.