Transparent Up-front Pricing

HEP Heat and AirTransparent Up-front Pricing

Transparent Up-front Pricing | HVAC Unit Replacement | Heating and Air Conditioning | Shelbyville

When your comfort is on the line, Shelbyville homeowners turn to HEP for transparent, up-front pricing and zero guesswork. Our seasoned techs arrive ready to evaluate your system, walk you through honest options, and provide a flat-rate quote before any tools come out of the van. No hidden fees, no last-minute add-ons—just fast, friendly service that puts you in control of the entire HVAC unit replacement process.

From energy-efficient equipment that tames utility bills to meticulous installations backed by iron-clad warranties, we make upgrading your home’s climate simple and stress-free. Schedule today and discover why neighbors across Shelbyville say HEP delivers heating and air conditioning the way it should be: transparent, affordable, and always done right the first time.

FAQs

What does “transparent up-front pricing” mean for my HVAC replacement in Shelbyville?

It means you receive a written, itemized quote before any work begins. The quote shows equipment model numbers, labor, permits, tax, and disposal fees so you know exactly what you’re paying for. The price will not change unless you approve additional work in writing, eliminating surprise charges when the job is finished.

How is the replacement price for my heating or air-conditioning unit calculated?

We perform a free in-home evaluation that includes load calculations, ductwork inspection, and an efficiency review of your current system. Pricing is based on the size and efficiency rating of the new unit, installation labor, any code-required upgrades, refrigerant line sets, and optional add-ons such as smart thermostats or air purifiers. All costs are listed individually on the quote so you can see how each choice affects the total.

Are there financing or rebate options available for new HVAC systems in Shelbyville?

Yes. We partner with several lenders to offer 0% interest promotional financing and low-payment plans (subject to credit approval). We also file TVA EnergyRight and manufacturer rebates on your behalf when applicable, reducing your out-of-pocket expense. All available incentives are shown on your estimate so you can make an informed decision.

How long does a typical HVAC unit replacement take?

Most standard gas furnace or air-conditioning replacements are completed in one day. Heat pump or dual-fuel change-outs may take two days if significant duct modifications are needed. Your project timeline is specified on the proposal, and our team arrives with all materials so there are no mid-project delays.

Will I be without heating or cooling during the installation?

Power to your old unit is disconnected during removal, so there is a short downtime period. In most cases the system is back up the same day. For multi-day projects in extreme temperatures, we provide temporary portable heaters or spot coolers at no charge to keep your home comfortable.

What warranties come with a new HVAC system from your company?

All systems include a 10-year manufacturer parts warranty, a 1-year labor warranty, and our Lifetime Craftsmanship Guarantee covering installation-related issues for as long as you own the home. Optional extended labor warranties up to 10 years are available and clearly priced on your quote.

HEP Heat and Air
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(423) 228-7742