- HEP Heat and Air
- NATE-certified Technicians

NATE-certified Technicians
NATE-certified Technicians | Air Conditioning | Heating and Air Conditioning | Soddy-Daisy
When Soddy-Daisy summers turn sticky, HEP’s NATE-certified technicians bring refreshingly cool relief with precise, dependable air conditioning service. From same-day repairs to seamless system replacements, these pros handle every detail—arriving on time, protecting your home, and explaining options in plain English so you can make confident choices.
Partnering with HEP means year-round comfort, lower energy bills, and the peace of mind that comes from workmanship backed by solid guarantees. Whether your unit just needs a quick tune-up or you’re ready for an efficiency-boosting upgrade, their commitment to top-tier heating and air conditioning expertise keeps your family comfortable in every season.
FAQs
What does it mean to have NATE-certified technicians service my air conditioner?
NATE (North American Technician Excellence) certification is the HVAC industry’s most widely recognized credential for knowledge and skill. A NATE-certified technician has passed rigorous, proctored exams covering installation, service, and maintenance of residential and light-commercial HVAC systems. When you call our team in Soddy-Daisy, you can be confident that your air conditioner will be diagnosed accurately, repaired correctly the first time, and maintained according to manufacturer specifications—protecting your warranty and maximizing system life.
How often should I schedule air-conditioning maintenance in Soddy-Daisy’s climate?
We recommend a professional tune-up once each spring before the cooling season begins. High humidity and summer heat in Hamilton County put extra strain on coils, electrical components, and refrigerant levels. A yearly maintenance visit includes cleaning the indoor and outdoor coils, tightening electrical connections, checking refrigerant charge, lubricating moving parts, and verifying thermostat operation—tasks that improve efficiency, reduce breakdowns, and keep energy bills in check.
Do you provide emergency AC repair in Soddy-Daisy, and how fast can you arrive?
Yes. We offer 24/7 emergency air-conditioning repair throughout Soddy-Daisy and surrounding communities. Calls received before noon are usually handled the same day; after-hours and weekend calls are dispatched immediately, with most customers seeing a technician at their door within two hours. Our trucks are fully stocked, so common parts can be replaced on the spot to restore cooling as quickly as possible.
Will installing a high-efficiency air conditioner really lower my utility bills?
Absolutely. Replacing a 10- to 15-year-old unit (typically rated 10–12 SEER) with today’s 16–20+ SEER systems can cut cooling costs by 30–50 %. Variable-speed compressors and smart inverter technology let the unit run at the precise capacity needed, which reduces electrical consumption and improves comfort by removing more humidity. During your free in-home estimate we’ll compare projected savings against upfront cost so you can make an informed decision.
What brands and types of systems do your technicians service or install?
Our NATE-certified team services and installs all major brands—Carrier, Trane, Lennox, Rheem, Goodman, York, Bryant, Mitsubishi, and others. We handle central split systems, heat pumps, ductless mini-splits, packaged rooftop units, and smart thermostats. If a manufacturer requires factory training to maintain the warranty, rest assured we have completed it and keep current with continuing-education courses.
Are financing or rebate options available for AC replacement in the Soddy-Daisy area?
Yes. We partner with several lenders to offer 0 % APR promotional financing (subject to credit approval) and low-payment plans up to 120 months. Many high-efficiency units also qualify for TVA EnergyRight rebates, manufacturer instant rebates, and the federal Energy Efficient Home Improvement Tax Credit (up to 30 % of equipment cost, capped at $600 for eligible air conditioners). We’ll walk you through each program so you can maximize savings.