Winter Chill

HEP Heat and AirWinter Chill

Winter Chill | Heat Repair | Heating and Air Conditioning | Soddy-Daisy

When the Tennessee wind starts biting and your furnace falters, HEP’s Winter Chill team is ready to bring the warmth back to your Soddy-Daisy home. Our certified technicians arrive fast, listen to your concerns, and dive straight into diagnostics, explaining every step in clear, friendly language. From worn ignitors to thermostat glitches, no challenge is too big—or too small—for our crew. We carry the most-needed parts on our trucks, so many fixes are completed in a single visit, saving you both time and stress.

Choosing HEP means you get more than precise heat repair; you get the comfort of knowing local professionals have your back around the clock. We respect your home, price our work fairly, and stand behind every repair with a satisfaction guarantee. Call, text, or book online, and let’s turn that winter chill into cozy contentment—quickly, safely, and with the hometown touch Soddy-Daisy deserves.

FAQs

What types of heating systems do you repair in Soddy-Daisy?

Winter Chill Heating & Air Conditioning services virtually every common residential and light-commercial heating system found in Soddy-Daisy and the greater Hamilton County area. That includes gas and electric furnaces, heat pumps, ductless mini-splits, packaged rooftop units, hybrid dual-fuel systems, and even older oil furnaces that are still in operation. Whether your heater is a high-efficiency, variable-speed model or a 20-year-old unit, our technicians carry the tools, parts, and factory training to diagnose and repair it quickly.

How quickly can Winter Chill respond to a heat repair emergency?

We provide true 24/7 emergency service all winter long. Calls received before 5 PM are typically dispatched the same day, often within 2–4 hours. After-hours and weekend calls are routed to our on-call technician, who can be at most Soddy-Daisy addresses in under an hour, weather and road conditions permitting. Our fully stocked service vans let us complete 85 % of emergency repairs on the first visit, so your home is warm again as fast as possible.

What are the most common signs my heater needs professional repair?

• Unusual noises such as banging, screeching, or rumbling • Cold spots or low airflow from some registers • Short-cycling (the furnace turns on and off frequently) • Unexplained spikes in your electric or gas bill • A yellow or flickering burner flame instead of a steady blue one • Musty or burning smells when the system runs If you notice any of these issues—or if the unit simply stops producing heat—turn it off and call us. Continuing to run a malfunctioning heater can create safety hazards and lead to costlier damage.

Do you offer preventative maintenance plans, and how can they help?

Yes. Our Comfort Shield Maintenance Plan includes a 21-point inspection and tune-up every fall, priority scheduling, a 15 % discount on repairs, and no overtime fees. Regular maintenance keeps components lubricated and calibrated, improves efficiency by up to 20 %, extends equipment life, and helps us catch minor issues—such as a failing igniter or loose blower belt—before they cause a mid-winter breakdown.

How much will a typical heat repair cost in Soddy-Daisy?

Costs vary with the complexity of the problem and the parts required, but most residential furnace or heat-pump repairs fall between $125 and $450. After diagnosing the system, our technician will present a flat-rate price from our standardized pricing guide, so you’ll know the full cost before any work begins—no surprise add-ons. We also waive the diagnostic fee when you authorize the repair during the same visit.

Are your technicians certified and insured?

Absolutely. All Winter Chill technicians are EPA-certified for refrigerant handling and NATE-certified in heat-pump and gas-furnace service. We carry full liability and workers’ compensation insurance for your protection, and we stay current on local Soddy-Daisy and Tennessee mechanical codes through ongoing training. You can trust that the person who enters your home is properly vetted, uniformed, and equipped to perform safe, code-compliant repairs.

HEP Heat and Air
Book Online
(423) 228-7742