- HEP Heat and Air
- Emergency Service

Emergency Service
Emergency Service | Air Conditioning | Heating and Air Conditioning | South Pittsburg
When the mercury soars in South Pittsburg and your comfort hangs in the balance, count on HEP’s Emergency Service Heating & Air Conditioning team to restore cool relief—fast. Day or night, weekends or holidays, our certified technicians arrive equipped to diagnose, repair, or replace any make or model. From sudden compressor failures to thermostat glitches, we bring decades of expertise, transparent pricing, and a service truck stocked with genuine parts, so most fixes happen on the first visit.
Because every minute without reliable air conditioning feels like an eternity, we prioritize rapid response times and clear communication. You’ll receive real-time updates, upfront estimates, and workmanship backed by our satisfaction guarantee. Don’t sweat South Pittsburg’s sweltering afternoons—call HEP today and feel the difference a hometown team can make.
FAQs
What situations are considered an air-conditioning emergency in South Pittsburg?
Any issue that threatens your comfort, safety, or property qualifies as an AC emergency. Common examples include total system failure during extreme heat, electrical burning smells, refrigerant leaks, frozen coils causing water damage, or the unit repeatedly tripping breakers. If you feel unsafe or your home is rapidly heating, call us immediately.
How fast can your emergency AC technicians reach my home or business in South Pittsburg?
Because we keep fully staffed, on-call teams in Marion County, our average response time within South Pittsburg city limits is 60 minutes or less. In many cases we arrive even sooner. We dispatch the nearest certified technician as soon as your call is logged, day or night, weekends and holidays included.
Are your emergency air-conditioning services really available 24/7/365?
Yes. Our dispatch line never closes, and we rotate licensed HVAC professionals on overnight, weekend, and holiday shifts. You will always reach a live representative who can schedule immediate service, provide safety instructions, and track the technician’s real-time arrival.
What should I do while waiting for the technician to arrive?
Turn the thermostat off to prevent further damage, but leave the fan setting on "ON" to circulate air if temperatures permit. Check that breakers are on and replace clogged filters if safe to do so. If you smell burning or see sparks, shut off power at the breaker panel and evacuate. Keep pets and children away from the indoor and outdoor units until our technician completes a safety inspection.
Can you repair any brand or type of air-conditioning system?
Absolutely. Our EPA-certified technicians are trained on central split systems, heat pumps, ductless mini-splits, rooftop units, and commercial packaged systems from all major manufacturers. We carry a large inventory of universal replacement parts on our service vehicles to complete most emergency repairs in a single visit.
How much will emergency AC service cost, and do you offer financing?
We charge a flat emergency diagnostic fee, disclosed over the phone, which covers travel and an in-depth system inspection. After diagnosis, you receive a written, no-obligation quote for repairs. We never proceed without your approval. We accept major credit cards, offer same-day financing options on approved credit, and back all emergency repairs with a parts-and-labor warranty.