Maintenance Plans
Maintenance Plans | Heating and Air Conditioning | South Pittsburg
Forget scrambling for help during South Pittsburg’s sudden temperature swings—HEP’s maintenance plans keep your heating and air conditioning systems tuned, tested, and ready year-round. Our certified techs perform seasonal inspections, precision cleanings, and safety checks that catch small issues before they become costly breakdowns, all while boosting energy efficiency and lowering monthly bills.
Plan members enjoy priority scheduling, waived trip fees, and exclusive discounts on repairs and upgrades, so comfort never has to wait. Whether you live in a historic downtown cottage or a mountaintop retreat, HEP delivers hometown service backed by decades of expertise and a 100% satisfaction guarantee—giving you peace of mind every time the thermostat moves.
FAQs
What does your HVAC maintenance plan include?
Our South Pittsburg maintenance plan covers two seasonal tune-ups per year—one for your air conditioner in the spring and one for your furnace or heat pump in the fall. Each visit includes a 20-plus-point inspection, cleaning of coils and burners, lubrication of moving parts, refrigerant and gas-pressure checks, thermostat calibration, safety-control testing, filter replacement (standard 1" filter supplied), and a written performance report.
How often will technicians visit my home under the plan?
Members receive two scheduled visits every 12 months. We contact you in advance to set convenient dates: cooling system service is typically done March–May, while heating service is performed September–November. If you need additional visits during the year, plan members receive discounted diagnostic rates.
Why is twice-a-year maintenance important in South Pittsburg’s climate?
Our area experiences hot, humid summers and cool, occasionally freezing winters. That temperature swing puts year-round stress on HVAC equipment. A spring tune-up ensures your A/C can handle 90 °F days without breakdowns or energy waste, and a fall tune-up keeps the furnace or heat pump ready for winter cold snaps while catching safety issues such as cracked heat exchangers or carbon-monoxide leaks.
Do plan members get priority service or discounts?
Yes. Maintenance-plan customers jump to the front of the line for emergency calls, even on the hottest or coldest days. You’ll also receive a 15 % discount on repairs, 5 % off new equipment installations, no overtime charges, and a waived diagnostic fee if a covered component fails within 30 days of a tune-up.
Will a maintenance plan help keep my manufacturer warranty valid?
Most equipment manufacturers require proof of annual professional maintenance to honor parts warranties. Our documented tune-ups satisfy that requirement. We keep electronic records of every service, so if you ever need to file a warranty claim, we can provide the paperwork immediately.
How much can I save on energy bills with regular maintenance?
A clean, properly adjusted system can operate 10–20 % more efficiently than a neglected one. For the average South Pittsburg household, that can translate to $100–$250 in annual utility savings—often enough to offset much or all of the plan’s cost. Regular maintenance also extends equipment life, delaying the need for a costly replacement.