Comfort Club
Comfort Club | Heating and Air Conditioning | Sparta
Join HEP’s Comfort Club in Sparta and trade worry for year-round peace of mind. Our certified technicians keep your home’s heating and air conditioning running at peak efficiency with seasonal tune-ups, thorough safety checks, and precision cleanings—so you can enjoy perfect indoor temps no matter what Tennessee weather throws your way.
Membership goes beyond maintenance. Comfort Club members jump to the front of the line with priority scheduling, never pay overtime rates, and snag exclusive discounts on repairs, replacements, and home upgrades. From sudden furnace hiccups in January to AC surprises in July, you’ll have a trusted team on speed dial, ready to restore comfort fast.
Ready to save money, extend equipment life, and enjoy VIP treatment? Enroll today and discover why your neighbors in Sparta wouldn’t dream of handling their heating and air conditioning without HEP’s Comfort Club at their side.
FAQs
What is the Comfort Club and how does it benefit me?
Our Comfort Club is a preventative-maintenance membership designed for Sparta homeowners who want year-round peace of mind with their heating and cooling equipment. Members receive two precision tune-ups per year (one for heating, one for cooling), priority scheduling, 24/7 emergency response with no overtime fees, and exclusive discounts on repairs, accessories, and new system installations. By catching issues early and keeping equipment clean and calibrated, the club helps extend equipment life, lower utility bills, and reduce the likelihood of surprise breakdowns.
What specific services are included in each maintenance visit?
During every Comfort Club visit, a certified technician performs a 20- to 30-point inspection that includes: cleaning or replacing standard air filters; checking thermostat calibration; tightening electrical connections; testing safety controls; lubricating moving parts; cleaning burners or condenser coils; measuring refrigerant charge and airflow; inspecting heat exchangers for cracks; testing carbon-monoxide levels; and verifying system start-up, operation, and shutdown. Afterward you receive a written report, recommendations, and answers to any questions you have about system performance or indoor air quality.
How often will my HVAC system be serviced under the Comfort Club?
Membership covers two scheduled maintenance visits per year—one in spring (cooling tune-up) and one in fall (heating tune-up). We contact you in advance to find a convenient time, and you can reschedule at no extra charge. If you have a heat pump that runs year-round, we tailor the checklist to address both heating and cooling functions during each visit.
Will joining the Comfort Club really save me money?
Yes. Regular maintenance keeps your equipment operating at peak efficiency, which the U.S. Department of Energy estimates can trim energy costs by 5–15%. Members also receive a 15% discount on all repair parts and labor, plus we waive our standard after-hours diagnostic fee (a $140 value) if you ever need emergency service. Many customers find that the savings from reduced utility bills and discounted repairs exceed the annual membership cost.
Is the Comfort Club available for both residential and light-commercial customers in Sparta?
Absolutely. While most members are Sparta homeowners, we also service small offices, retail spaces, restaurants, and other light-commercial facilities up to 20 tons of cooling capacity. Commercial clients enjoy the same priority service and discounts, with maintenance schedules customized around their business hours to minimize disruption.
How do I enroll and what payment options are offered?
Joining is easy—call our Sparta office at (555) 555-1234 or fill out the online enrollment form. We’ll schedule your first tune-up and set up a payment plan that works for you. Memberships can be paid annually at a discounted rate or monthly via credit/debit card, ACH bank draft, or mailed check. There are no long-term contracts; you may cancel anytime with 30 days’ notice, and any unused portion of your dues will be refunded prorated.