24/7 Emergency Service
24/7 Emergency Service | HVAC Unit Replacement | Heating and Air Conditioning | Spring City
When a surprise breakdown threatens to turn your cozy Spring City home into a sauna or an icebox, HEP’s local team is ready — day or night, weekend or holiday — to restore comfort fast. Our fully stocked service vans roll out within minutes of your call, and live dispatchers keep you informed every step of the way. From the first diagnostic check to the final thermostat test, we deliver the same friendly, no-pressure guidance we’d give our own families, backed by transparent up-front pricing and no after-hours fees.
Whether your aging system has finally quit or storm damage struck without warning, our certified technicians specialize in rapid HVAC unit replacement that blends top-tier workmanship with energy-saving technology. We handle permits, haul away the old equipment, and install a high-efficiency unit sized perfectly for your home, all under HEP’s industry-leading warranties. Keep our number handy, because Spring City’s most dependable 24/7 heating and cooling partner is only a call away whenever comfort simply can’t wait.
FAQs
What situations count as an HVAC emergency that your Spring City team can handle 24/7?
Anything that leaves your home or business without safe heating or cooling is considered an emergency. This includes total system failure, refrigerant or gas leaks, burning odors or smoke coming from the unit, loud mechanical noises, frozen coils in winter, or any condition that threatens health, safety, or expensive property damage. If you feel uncomfortable waiting until normal business hours, call us—our dispatchers and on-call technicians are available around the clock.
How fast can an emergency technician reach my property in Spring City?
We maintain dedicated on-call crews who live and stage inventory right here in Spring City. In most cases we arrive within 60–90 minutes of your call—often faster for in-town locations. We’ll give you a real-time ETA when you contact our 24/7 hotline and keep you updated by text or phone until the technician is on site.
Can you replace any brand or type of heating and air conditioning unit?
Yes. Our certified technicians are factory-trained on all major brands, including Trane, Carrier, Lennox, Rheem, Goodman, York, and Mitsubishi. We replace gas furnaces, heat pumps, central air conditioners, ductless mini-splits, rooftop package units, and hybrid systems. Our trucks are stocked with universal parts and we maintain local warehouse inventory so we can install a matching or upgraded system the same day if needed.
How do I know whether I need a full replacement versus a repair?
When we arrive, we perform a complete diagnostic evaluation and explain the root cause of the breakdown. We provide both repair and replacement options, outlining cost, expected life span, efficiency savings, and warranty coverage. If your unit is over 10–15 years old, uses R-22 refrigerant, has a failed compressor, or needs repairs exceeding 40–50 % of the price of a new system, replacement is usually the most economical and reliable choice. The final decision is always up to you.
Is there an extra charge for after-hours emergency replacements, and how is pricing handled?
We do not charge hidden or surprise fees. There is a standard emergency dispatch fee that covers travel and initial diagnostics. After that, you receive a flat-rate quote for repair or replacement before any work begins. Replacement quotes include equipment, labor, removal of the old unit, basic duct and electrical reconnections, and permitting. We honor the quote 100 %, even if the job runs longer than expected.
Do you offer financing, warranties, and ongoing maintenance for new HVAC units?
Absolutely. We partner with several lenders to provide same-day approval for 0 % interest or low-interest financing plans up to 120 months. All new systems come with a manufacturer’s parts warranty (typically 10 years) and our own labor warranty (1–5 years depending on the package). We also offer discounted maintenance memberships that include bi-annual tune-ups, priority scheduling, and lower repair rates to keep your new equipment running at peak efficiency.