- HEP Heat and Air
- Licensed Technicians

Licensed Technicians
Licensed Technicians | Thermostat Upgrades | Heating and Air Conditioning | Spring City
When your comfort hinges on precision, HEP’s licensed technicians bring Spring City the perfect blend of hometown service and cutting-edge HVAC know-how. Whether you’re wrangling Tennessee’s summer heat or banishing winter’s chill, our team fine-tunes your heating and air conditioning system with smart, energy-saving solutions. From seamless Wi-Fi connectivity to learning technology that anticipates your schedule, our thermostat upgrades give you fingertip control, lower utility bills, and the peace of mind that comes from a system running at peak efficiency.
We handle every step—assessment, installation, setup, and homeowner training—so you can start enjoying a calmer, more efficient home right away. Ready to tap into tailored comfort, real-time monitoring, and long-term savings? Call HEP today and let our licensed pros show you how simple and rewarding thermostat upgrades can be.
FAQs
Why should I consider upgrading my thermostat in Spring City?
Upgrading to a modern programmable or smart thermostat lets you set precise schedules and control your HVAC system remotely, leading to energy savings of up to 10–15 % on annual heating and cooling bills. In Spring City’s variable climate, a newer thermostat also maintains steadier indoor comfort, improves HVAC efficiency, and can even alert you to maintenance issues before they become costly repairs.
Are smart thermostats compatible with my existing heating and air-conditioning system?
Most smart thermostats are designed to work with standard 24-volt HVAC systems, including gas, electric, heat pump, and dual-fuel setups common in Spring City homes. During our free compatibility assessment, a licensed technician checks your wiring, common (C) wire availability, and equipment type to ensure a seamless integration. If your system needs an adapter or minor wiring modification, we can provide and install it during the same visit.
What is the installation process and how long does it take?
A typical thermostat upgrade appointment takes 60–90 minutes. Our licensed technician will: 1) power down your HVAC equipment, 2) remove the old thermostat and label each wire, 3) install any required back-plate or C-wire adapter, 4) mount and wire the new thermostat, 5) restore power and test heating, cooling, and fan modes, and 6) help you connect the device to Wi-Fi and configure schedules. We’ll also walk you through the mobile app and answer any questions before we leave.
How much can I expect to save on energy costs after upgrading?
Savings vary by usage patterns, insulation, and local rates, but Spring City homeowners who switch from a manual thermostat to a smart model typically report 8–12 % lower heating costs and 10–15 % lower cooling costs in the first year. Features like geofencing, learning algorithms, and humidity optimization further boost efficiency by reducing run-time when you’re away or when outdoor conditions change quickly.
Do thermostat upgrades qualify for rebates or incentives in Spring City?
Yes. PECO and several local energy-efficiency programs currently offer $50–$100 rebates on ENERGY STAR® certified smart thermostats. Our office keeps an updated list of incentives, completes the paperwork, and can even submit the rebate application on your behalf, making the process hassle-free.
What warranty and support do you provide after installation?
All thermostat upgrades come with the manufacturer’s warranty—typically 3–5 years—and our own one-year labor warranty covering workmanship. If issues arise, just call us: a licensed technician will diagnose and repair or replace the thermostat at no charge within the warranty period. We also offer optional maintenance plans that include annual HVAC check-ups, priority scheduling, and free software updates for connected devices.