- HEP Heat and Air
- Factory-trained Technicians

Factory-trained Technicians
Factory-trained Technicians | Dehumidifier Installation | Heating and Air Conditioning | Strawberry Plains
When East Tennesseeâs sticky summers creep into your home, HEPâs factory-trained technicians are ready to strike back with precise, worry-free dehumidifier installation. From historic farmhouses to newly built retreats in Strawberry Plains, we evaluate your square footage, existing HVAC setup, and air-flow quirks before recommending the ideal whole-home unit. Our team arrives with fully stocked trucks, shoe covers, and a can-do attitude, so most installs are wrapped up the same dayâleaving you with balanced humidity, fewer allergens, and a cooling system that doesnât have to work overtime.
Because every HEP technician trains directly with leading equipment manufacturers, you get factory-level expertise without the out-of-town wait. We calibrate your new system, test condensate drains, and walk you through smart-control settings, ensuring your home feels crisp and comfortable no matter what the Tennessee River Valley throws at it. Ready to breathe easy? Schedule your dehumidifier installation today and let HEP keep Strawberry Plains comfortable, one home at a time.
FAQs
Why should I add a whole-home dehumidifier in Strawberry Plains?
East Tennesseeâs warm summers and frequent rain create indoor humidity levels that often exceed the recommended 30â50 %. High moisture makes rooms feel stuffy, forces your air conditioner to work harder, and promotes mold, dust-mites, and wood damage. A properly sized, professionally installed dehumidifier removes the excess moisture before it circulates through your ductwork, improving comfort, protecting furnishings, and reducing the load on your AC by as much as 30 %.
How do I know my home needs a dehumidifier?
Common warning signs include: persistent musty odors, foggy windows, visible mildew on walls or vents, cupping hardwood floors, and family members with aggravated allergies or respiratory issues. If your thermostat is set at a comfortable temperature but you still feel clammy, or your AC runs constantly without lowering indoor humidity below 55 %, itâs time to schedule a humidity assessment with our factory-trained technicians.
What happens during professional dehumidifier installation?
1) Assessment â Our NATE-certified technician measures temperature and relative humidity in multiple rooms, inspects your duct system, and recommends the right-sized unit. 2) Integration â We install the dehumidifier in the return-air plenum or a dedicated bypass, wire it to its own humidistat or your smart thermostat, and provide a gravity drain or condensate pump to remove water safely. 3) Calibration â We program your target humidity level, balance airflow so the HVAC system and dehumidifier work together, and test for leaks and proper condensate flow. 4) Walk-through â You receive operating instructions, maintenance tips, and warranty documentation before we leave.
Will a dehumidifier raise my energy bills?
Most homeowners see a net decrease. Because dry air feels cooler, you can raise your thermostat 2â3 °F and run the AC compressor less often. Modern whole-home units draw only 3â6 ampsâabout the same as a hair dryer running for a few minutes each hourâwhile relieving your air conditioner of latent-heat removal. Over a full cooling season, energy-savings typically offset the dehumidifierâs operating cost.
How long does installation take and what does it cost?
A standard retrofit in an existing HVAC system takes 3â5 hours. Complex jobs that require additional duct modifications or a condensate pump may extend to a full day. Pricing in Strawberry Plains generally ranges from $1,800 to $3,200 installed, depending on capacity (70â120 pints per day), controls, and drainage requirements. We provide upfront, written quotes and several financing options with approved credit.
What maintenance and warranty should I expect?
Whole-home dehumidifiers need minimal upkeep: replace or clean the internal air filter every 6â12 months, ensure the drain line stays clear, and have the refrigerant coil inspected during your spring or fall HVAC tune-up. Most manufacturers offer 5-year parts warranties when installation is performed by a licensed, factory-trained technician; our labor warranty covers workmanship for one full year. Optional extended protection plans and annual maintenance agreements are available for added peace of mind.