- HEP Heat and Air
- High-efficiency Heat Pumps

High-efficiency Heat Pumps
High-efficiency Heat Pumps | HVAC Unit Replacement | Heating and Air Conditioning | Strawberry Plains
Meet the next generation of comfort in Strawberry Plains: HEP’s high-efficiency heat pumps deliver whisper-quiet heating and cooling while slashing energy bills up to 40%. Our factory-trained technicians size every system precisely for your home, swap out bulky ductwork only where needed, and calibrate smart thermostats that learn your schedule. From the first free estimate to the final walkthrough, you’ll feel the difference of a company that treats your space like their own—leaving nothing behind but fresher air, balanced humidity, and reliably even temperatures all year long.
If your older system groans, spikes the power bill, or just can’t keep up with Tennessee’s temperature swings, schedule an HVAC unit replacement with HEP today. We back every install with generous warranties, flexible financing, and 24/7 emergency support, so you can upgrade to efficiency and peace of mind in a single visit.
FAQs
Why should I replace my current HVAC system with a high-efficiency heat pump in Strawberry Plains?
High-efficiency heat pumps provide both heating and cooling, trimming energy use by 25-50 % compared with standard electric furnaces or older air-conditioning units. Strawberry Plains’ moderate winters and hot, humid summers are ideal for heat-pump technology: in winter the unit extracts residual outdoor heat instead of generating it, and in summer it operates like a high-SEER air conditioner. Upgrading reduces monthly utility bills, improves indoor comfort through more even temperature control, lowers carbon emissions, and can boost home resale value.
How long does an HVAC replacement with a high-efficiency heat pump take, and will I be without heating or cooling?
A typical residential replacement takes one full working day. Our crew begins with removal of the old indoor air handler and outdoor condenser, then installs the new heat-pump compressor, air handler, smart thermostat, and any necessary duct or electrical upgrades. Power is off only during final electrical tie-ins—usually less than an hour —so downtime for heating or cooling is minimal. We schedule projects when weather forecasts are mild, and emergency backup heaters can be supplied on request.
What size or capacity heat pump do I need for my home?
Proper sizing is critical for efficiency and comfort. We perform a Manual J load calculation for each Strawberry Plains home, factoring square footage, insulation levels, number of windows, orientation, air leakage, and occupancy patterns. This calculation determines the correct tonnage (BTU/hr) so the unit runs long enough to dehumidify in summer without short-cycling in winter. Undersized systems struggle to maintain setpoints, while oversized units waste energy and shorten equipment life.
Are there rebates, tax credits, or utility incentives available in Strawberry Plains for high-efficiency heat pump installations?
Yes. Tennessee Valley Authority (TVA) and local utility providers often offer rebates—currently up to $150 per ton for qualifying ENERGY STAR heat pumps. Federal tax credits under the Inflation Reduction Act allow up to 30 % of project cost (maximum $2,000) for heat pumps with ≥15.2 SEER2 and ≥11.7 HSPF2 ratings. Income-based High-Efficiency Electric Home Rebates (HEEHR) could cover 50-100 % of costs. We handle paperwork and deduct rebates from your invoice when possible.
What kind of energy savings and payback period can I expect?
Savings vary by home size, insulation, and previous system type. In Strawberry Plains, replacing a 10-SEER air conditioner and electric resistance furnace with an 18-SEER2 / 9.0 HSPF2 heat pump typically cuts annual HVAC electricity use by 3,000-5,000 kWh—about $350-$600 at current rates. Most homeowners see a 25-40 % drop in total utility bills and recoup their investment in 4-7 years. Pairing the upgrade with duct sealing or a programmable thermostat can shorten payback further.
What maintenance does a high-efficiency heat pump require after installation?
Routine care keeps efficiency high and warranty valid. 1) Replace or clean air filters every 1-3 months. 2) Keep the outdoor unit clear of leaves and debris; maintain 24 inches of open space around it. 3) Schedule professional preventive maintenance twice a year—spring (cooling tune-up) and fall (heating tune-up). Our tech checks refrigerant charge, cleans coils, tests defrost cycle, verifies airflow, and updates firmware on variable-speed inverters. With proper upkeep, modern heat pumps last 15-20 years.