Honest Recommendations

HEP Heat and AirHonest Recommendations

Honest Recommendations | HVAC Unit Replacement | Heating and Air Conditioning | Strawberry Plains

Whether you’re facing another sticky Tennessee summer or gearing up for a frosty foothills winter, a dependable comfort system isn’t a luxury—it’s a must. HEP’s Honest Recommendations team lives and works right here in Strawberry Plains, so we understand the temperature swings your home battles every year. When repairs stop making sense, our certified pros guide you through HVAC unit replacement with straightforward pricing, energy-efficiency comparisons, and zero pushy sales tactics—just the practical advice we’d give our own families.

From the first in-home evaluation to the final thermostat test, we handle everything: load calculations, ductwork checks, top-tier equipment options, and flexible financing that keeps budgets comfortable too. You’ll feel the difference in lower utility bills, whisper-quiet operation, and the peace of mind that comes from HEP’s industry-leading warranties. Ready to reclaim perfect indoor air? Call or click today and discover why Strawberry Plains homeowners trust HEP for honesty, craftsmanship, and year-round comfort.

FAQs

How can I tell whether I should repair or replace my current HVAC system?

Most systems in Strawberry Plains last 10–15 years. If your unit is near that age, needs frequent repairs, uses R-22 refrigerant, or your energy bills keep climbing, replacement is typically more economical. During our inspection we measure airflow, refrigerant pressures, and energy consumption to give you an honest, side-by-side cost comparison of repairing versus installing a new, high-efficiency system.

What size HVAC unit does my home in Strawberry Plains need?

Proper sizing is critical for comfort and efficiency. We perform a Manual J load calculation that factors in square footage, insulation levels, number of windows, sun exposure, and even local humidity. Homes in Strawberry Plains usually require 1 ton of cooling for every 550–650 sq ft, but we confirm the exact capacity before making a recommendation so you avoid problems like short-cycling or uneven temperatures.

How long does a full HVAC replacement take, and will I be without heating or cooling?

A standard residential replacement takes one day: 3–4 hours to remove the old equipment, 4–6 hours to set the new unit, connect ductwork, refrigerant lines, thermostat, and perform start-up testing. Your home is without heating or cooling only during the middle portion of the day; we schedule installations in mild weather whenever possible and set up temporary heaters or window units if extreme temperatures are expected.

Are there rebates, tax credits, or utility incentives for installing a high-efficiency system in Strawberry Plains?

Yes. As of 2024 Tennessee homeowners can claim a 30 % federal tax credit (up to $2,000) on ENERGY STAR certified heat pumps under the Inflation Reduction Act. Knoxville Utilities Board offers $400–$750 rebates for qualifying heat pumps and air conditioners with SEER2 ratings of 15.2 or higher. We file the paperwork for you and apply the rebate as an instant discount whenever possible.

What happens during an in-home replacement estimate?

Our comfort advisor arrives in uniform, wears shoe covers, and listens to your comfort concerns. We inspect ductwork, measure static pressure, check insulation levels, and use an infrared camera to spot leakage around doors and windows. You receive a printed and emailed proposal with at least three system options, upfront pricing, warranty terms, and projected energy savings—no high-pressure sales tactics, just honest recommendations.

How much will a new HVAC system cost, and do you offer financing?

In Strawberry Plains, a typical 2- to 3-ton high-efficiency heat pump or AC/gas furnace combo costs $7,500–$13,500 installed, depending on efficiency, indoor air quality add-ons, and ductwork modifications. We partner with local banks and national lenders to provide 0 % APR for 18 months or low-interest plans up to 120 months. All financing applications are handled on-site and decisions are usually returned within 10 minutes.

HEP Heat and Air
Book Online
(423) 228-7742