NATE-certified Technicians
NATE-certified Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Strawberry Plains
When the Tennessee humidity meets a January chill, Strawberry Plains homeowners lean on HEP’s NATE-certified technicians to keep comfort constant. Our specialists arrive on time, diagnose fast, and install today’s most energy-efficient systems with surgical precision—backed by transparent pricing and a workmanship guarantee. From sizing and ductwork to smart-thermostat integration, we handle every detail so you can breathe easier and save on every utility bill.
If your aging system groans through another season, consider an HVAC unit replacement that’s tailored to your square footage and budget. One visit from HEP turns unpredictable indoor temps into year-round reliability, supported by 24/7 emergency service and courteous pros who treat your home like their own. Discover why Strawberry Plains trusts HEP for heating and air conditioning solutions that stand up to the Southern extremes.
FAQs
What does it mean that your technicians are NATE-certified, and why is that important for my HVAC replacement?
NATE (North American Technician Excellence) certification is the industry’s gold standard for HVAC knowledge and skill. Every Strawberry Plains installer on our team has passed rigorous written exams covering installation, service, and safety for all major heating and cooling systems. When you choose a NATE-certified professional, you get a technician who can size, install, and test your new unit correctly the first time, preventing common problems such as airflow restrictions, refrigerant leaks, and premature compressor failure. This protects your investment and ensures your new system runs at peak efficiency from day one.
How do I know when it’s time to replace my HVAC unit instead of repairing it?
You should consider replacement when: (1) your current heat pump or furnace/AC combo is 10–15 years old, (2) repair costs exceed 30–40 % of the price of a new system, (3) energy bills keep rising even after regular maintenance, (4) you have uneven temperatures or excessive noise, or (5) your system still uses R-22 refrigerant, which is no longer manufactured. Our comfort specialists can perform a cost-benefit analysis during a free in-home estimate in Strawberry Plains to help you make an informed decision.
What HVAC brands and system types do you install in Strawberry Plains homes?
We are factory-trained to install leading brands such as Trane, Lennox, Carrier, Rheem, and Goodman. Available system types include high-efficiency split systems, dual-fuel heat pumps, variable-speed furnaces, ductless mini-splits, and packaged rooftop units. After evaluating your home’s square footage, ductwork, insulation, and load requirements, we’ll recommend 2–3 options that fit your comfort goals and budget.
How long does a typical HVAC replacement take from start to finish?
For most single-family homes in Strawberry Plains, the process takes one full working day: 2–3 hours to remove the old equipment, 4–6 hours to place and connect the new unit, then 1 hour for system start-up, testing, and homeowner orientation. If we’re modifying ductwork, adding zoning dampers, or upgrading electrical service, the project may extend to a second day. We schedule replacements Monday through Saturday and always coordinate arrival times to minimize disruption.
Are there energy rebates or financing options available for a new HVAC system in Strawberry Plains?
Yes. Many ENERGY STAR®-rated units qualify for TVA’s energy-right® Home Rebate Program, which can provide $150–$500 back depending on system efficiency. Federal tax credits of up to $2,000 are also available under the Inflation Reduction Act for qualifying heat pumps and high-efficiency gas furnaces. We partner with local lenders to offer 0 % APR financing for 12 months or low-interest plans up to 72 months, subject to credit approval. Our office staff handles all paperwork so you can maximize savings without the hassle.
How do I prepare my home for installation day, and what happens to my old unit?
Please clear a 3-foot path from the driveway to the indoor air handler and thermostat, move fragile items off nearby shelves, and secure pets in a separate room. We place protective floor coverings and wear shoe covers throughout the job. After removal, your old HVAC equipment is loaded onto our truck and transported for safe recycling in compliance with EPA refrigerant recovery guidelines—at no extra charge to you. We leave your home as clean as we found it and provide a detailed walkthrough of your new thermostat, filter changes, and maintenance schedule.