- HEP Heat and Air
- No-pressure Inspection

No-pressure Inspection
No-pressure Inspection | HVAC Unit Replacement | Heating and Air Conditioning | Strawberry Plains
When the Tennessee weather flips from steamy afternoons to crisp mountain mornings, Strawberry Plains homeowners count on HEP for honest guidance and worry-free comfort. Our certified technicians arrive on time, listen to your concerns, and perform a meticulous, no-pressure inspection of your current heating and cooling system. You’ll receive clear explanations, upfront pricing, and practical tips to stretch the life of your equipment—never a pushy sales pitch.
If the most cost-effective path forward happens to be an HVAC unit replacement, we make the transition refreshingly simple. From helping you choose the right high-efficiency model to handling permits and completing flawless installation in a single visit, we take care of every detail so you can get back to enjoying your home. Ask about our flexible financing, 24/7 emergency service, and industry-leading warranties, and see why neighbors across Strawberry Plains trust HEP to keep their indoor climate just right all year long.
FAQs
What is a “no-pressure” HVAC inspection?
A no-pressure inspection is a courtesy visit by a licensed HVAC technician who evaluates your current heating and cooling system without trying to sell you equipment on the spot. We check system age, efficiency, airflow, duct integrity, refrigerant charge, and safety components, then provide a written report with replacement or repair recommendations you can review on your own time—no sales pitch, no obligation.
Why should I schedule a no-pressure inspection before replacing my unit in Strawberry Plains?
Every home and climate zone is different. Strawberry Plains experiences humid summers and cool winters, so sizing, SEER2 ratings, and heat-pump balance points matter. The inspection lets us gather exact load calculations, evaluate local building codes, and factor in TVA energy-efficiency rebates. That data ensures any new system is properly sized, meets local efficiency incentives, and maximizes comfort and utility savings.
What happens during the inspection visit?
1. Arrival & introductions (5 min). 2. Discuss comfort concerns and past service history (10 min). 3. Inspect indoor air handler/furnace: blower motor, coil, drain, electrical connections (15 min). 4. Inspect outdoor condenser/heat pump: compressor health, refrigerant pressures, fan motor, coil condition (15 min). 5. Evaluate thermostat, supply/return ducts, filters, attic or crawlspace insulation (10–15 min). 6. Perform load calculation and efficiency check (10 min). 7. Review findings and email a detailed report with replacement options within 24 hours. Total onsite time: ~60 minutes.
How much does the inspection cost, and will it void my current warranty?
For homeowners in Strawberry Plains, our no-pressure inspection is completely free. If your system is under manufacturer warranty, an inspection does NOT void coverage because we perform only non-invasive tests and follow manufacturer service guidelines. Should we discover a warranty-covered issue, we’ll document it so you can file a claim with your current provider.
Are you going to pressure me to sign a replacement contract during the visit?
Absolutely not. Our technicians are paid a salary, not a commission, so they have no financial incentive to push an immediate sale. After you receive the written report, you can take as much time as you need to compare quotes, research equipment, or decide on repairs instead of replacement. If you have questions later, simply call or email—no follow-up sales calls unless you request them.
How soon can a new HVAC system be installed after the inspection, and are local rebates available?
Most replacements can be scheduled within 3–5 business days of your approval, depending on equipment availability. Strawberry Plains homeowners served by Knoxville Utilities Board (KUB) or TVA may qualify for rebates of $150–$500 on high-efficiency heat pumps or dual-fuel systems. We’ll include a rebate-eligibility checklist in your inspection report and handle the paperwork if you decide to move forward with installation.