Local HVAC Expertise

HEP Heat and AirLocal HVAC Expertise

Local HVAC Expertise | Thermostat Upgrades | Heating and Air Conditioning | Strawberry Plains

Strawberry Plains trusts HEP’s hometown heating and air conditioning experts to turn ordinary temperature control into something smarter, sleeker, and far more efficient. Our certified technicians specialize in thermostat upgrades that seamlessly connect your HVAC system to the way you actually live—learning your schedule, syncing with your smartphone, and trimming energy waste without sacrificing comfort. From historic farmhouses to new builds along the Holston River, we install and calibrate today’s most advanced thermostats so you feel the perfect climate in every season of East Tennessee.

Because we’re local, we know how unpredictable the weather can be—and how quickly a muggy afternoon can give way to a chilly night. That’s why HEP offers 24/7 support, transparent pricing, and a satisfaction guarantee on every project. Whether you’re looking to add zoning capabilities, integrate voice control, or simply lower your monthly bills, our team delivers thermostat upgrades that pay for themselves in comfort and peace of mind.

FAQs

Why should I consider upgrading my thermostat in Strawberry Plains?

Modern programmable and smart thermostats provide tighter temperature control, remote access from your phone, automatic scheduling, and energy-saving features that older manual models lack. In our East Tennessee climate, where temperatures swing widely between seasons, an upgraded thermostat can reduce utility costs by 10-20 % while improving indoor comfort and extending your HVAC system’s life by preventing short-cycling.

What thermostat options do you offer and how do they differ?

We carry basic 7-day programmable thermostats, Wi-Fi enabled smart thermostats, and learning thermostats that adapt to your routine. All models allow scheduling, but smart and learning units add app control, voice-assistant compatibility, energy-use reports, and geofencing that adjusts settings automatically when you leave or return home. We’ll evaluate your HVAC equipment, wiring, and lifestyle to recommend the best fit.

Will a new thermostat work with my existing heating and cooling system?

Almost always, yes. Our technicians verify voltage (24-volt low-voltage vs. line-voltage), the number of heating/cooling stages, and whether you have conventional, heat pump, or dual-fuel equipment. If a common (C) wire is missing—often needed for Wi-Fi models—we can usually add one or install a power-extender kit. Before any installation, we provide a compatibility assessment at no charge.

How much energy—and money—can I expect to save after upgrading?

According to the U.S. Department of Energy, homeowners save about 1 % on heating or cooling costs for each degree a thermostat is lowered or raised over an eight-hour period. Typical Strawberry Plains customers who switch from a non-programmable thermostat to a smart model report annual savings of $120-$200, especially when the thermostat’s learning and occupancy sensors are activated.

Can I install the thermostat myself or should I hire a professional?

Basic replacements can be DIY, but smart thermostats often require identifying up to eight low-voltage wires, configuring Wi-Fi, and verifying heat-pump balance points. Incorrect wiring can short the control board, voiding the HVAC warranty. Our licensed technicians handle installation, Wi-Fi setup, and walk-through training in about an hour, ensuring full manufacturer warranty protection and local code compliance.

How quickly can your team complete a thermostat upgrade in Strawberry Plains, and what does it cost?

Most upgrades are scheduled within 24 hours and take 60–90 minutes on site. Standard programmable thermostat installations start at $159, while Wi-Fi smart models with advanced features range from $299 to $499 installed, including setup and customer training. We also assist with any TVA EnergyRight rebates or manufacturer promotions to lower out-of-pocket costs.

HEP Heat and Air
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(423) 228-7742